Incubation Strategist

Salesforce, Inc..; Vancouver; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading tech company in Vancouver is seeking an experienced Incubation Strategist to bridge customer challenges with cutting-edge AI research and product innovation. This role involves creating impactful narratives, user experience designs, and customer presentations. Candidates should have a strong background in design, 10+ years of relevant experience, and proficiency in tools like Figma and Adobe Creative Suite. Responsibilities include strategic planning and collaborating across various teams to deliver high-impact visions.

Qualifications

• 10+ years of experience in fields related to design & user experience.
• Impeccable eye for design and sense for storytelling.
• Excellent verbal, presentation, and written communication skills.
• Comfortable working in ambiguity and in a fast-paced environment.

Responsibilities

• Conduct discovery with customers to identify end-user needs.
• Create end-to-end narratives that communicate value and solutions.
• Develop screens and visuals telling the narrative.
• Create storyboards and other design elements for user experience.
• Work with product managers to bring demos and proof-of-concepts to life.
• Deliver high-impact presentations to executive customers.
• Align on research areas and product fit across teams.

Skills

Human-Centered Design

Narrative & Storytelling

User Experience Design

Creative Execution

Customer-facing presentations

Strategic Planning

Education

Bachelor’s Degree or equivalent experience

Tools

Figma

Adobe Creative Suite

Google Slides

Keynote

Job description

We are seeking an Incubation Strategist who will bridge between our customers' challenges, cutting‑edge AI research topics, and product roadmap to produce future vision narratives for our customers. This role will work closely with our research managers to understand the future capabilities; our product managers, to find the right gaps in our product where innovation can push it forward; and directly with our customers to inspire and partner with them to bring the collective vision to life. This role requires a strong background in user experience design, narrative creation, and an affinity to emerging technologies.

Your Impact/Responsibilities

• Human-Centered Design: using a deep understanding of HCD methodologies and design thinking, you'll conduct discovery with our customers, as well as with our internal stakeholders to identify end‑user needs and come up with innovative solutions.
• Narrative & Storytelling: Create end-to-end narratives that bring to life a vision and a north-star that will be used to communicate the value and solution.
• Creative Execution: Develop screens and visuals that tell the narrative using tools such as Figma, Adobe Creative Suite, and AI-powered applications.
• User Experience Design: Create storyboards, screens, and other design elements to convey the user experience while tying it to the user and business needs.
• Vision Demos and PoCs: Work closely with product managers, engineers, and researchers to bring demos and proof-of-concepts to life in the AI Research environment, as web, mobile, and future‑ui applications/modalities.
• Customer-facing presentations: Meet with executive customers and internal stakeholders to deliver high-impact presentations that will convey the vision.
• Strategic Planning: Work across teams and disciplines to identify and align on research areas, product fit and strategic customers to best align with the incubation priorities.

Minimum Requirements

• Bachelor’s Degree or equivalent experience
• 10+ years of experience in fields related to design & user experience
• impeccable eye for design and sense for storytelling
• Excellent verbal, presentation, and written communication skills
• High proficiency in design and presentation applications (Figma, Adobe Suite, Google Slides, Keynote, etc.)
• Comfortable working in ambiguity and in a fast-paced environment

Desirable

• Experience with Agentforce and AI technologies.
• Good understanding of Salesforce products and Enterprise use cases
• Experience creating Salesforce applications and/or demos
• Curiosity to leverage AI-powered tools (Stable Diffusion, ComfyUI, generative image/video/sound tools, etc.)
• Big plus for having front-end development and Vibe Coding (HTML, CSS, JavaScript)
• Big plus for having motion / animation skills (Aftereffects, Motion, etc.)
• Proven track record of delivering high impact visions