Income Assistance Outreach Coordinator

Listuguj; Listuguj; On-site; CAD 45,000 - 55,000; Full time

Job summary

A community organization is seeking an Income Assistance Outreach Coordinator to support clients accessing income assistance. The role involves providing advocacy, culturally relevant case management, and referrals for individuals facing financial and personal challenges. Applicants should have a relevant diploma or lived experience alongside a strong commitment to working with Indigenous communities. The position is full-time with flexible hours, including some evenings and weekends, based in Listuguj, Quebec.

Qualifications

• Experience with clients accessing social assistance.
• Ability to work flexible hours, including evenings and weekends.
• Valid driver’s license and reliable transportation.

Responsibilities

• Support clients accessing income assistance programs.
• Provide culturally appropriate case management and support.
• Advocate for clients ensuring equitable access to services.
• Integrate Indigenous cultural values into service delivery.

Skills

Experience working with Indigenous communities

Advocacy

Case management

Cultural awareness

Education

Diploma or degree in Social Work, Indigenous Studies, Human Services

Job description

Title: Income Assistance Outreach Coordinator

Start Date: February 2026

Term: 1-Year Fixed-term

Accountable to: Listuguj Community Social Services Directorate

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Summary of Function

The Income Assistance Outreach Co-ordinator supports clients accessing Income Assistance programs and services. This role involves providing culturally appropriate case management, advocacy, referrals, and holistic support to clients experiencing financial, social, and personal challenges. The worker collaborates with community agencies, government programs, and traditional knowledge keepers to ensure services are delivered in ways that respect Indigenous values, traditions, and self-determination.

Job Duties

• Support intake, case managers in assessment, and individualized case planning for clients receiving or applying for income assistance.
• Assist clients in navigating income assistance policies, eligibility requirements, and related programs.
• Support clients with housing, food security, employment, education, training and mental health-related and addiction referrals.
• Advocate for clients to ensure fair treatment and equitable access to services.
• Maintain accurate, confidential case files and documentation.
• Integrate Indigenous cultural values, teachings, and traditions into service delivery.
• Connect clients with Elders, Knowledge Keepers, and cultural supports when appropriate.
• Build relationships with other communities, organizations, and service providers.
• Support community-based healing initiatives, gatherings, support groups and outreach activities.
• Assist clients in understanding their rights and responsibilities under income assistance programs.
• Liaise with government agencies, housing providers, and health services to reduce barriers for Indigenous clients.
• Identify systemic gaps and advocate for culturally safe policies and practices.
• Participate in team meetings, case conferences, and training sessions.
• Ensure high level of confidentiality and ethical principles
• Ensure all documentation, statistics, case notes, referrals etc. are well maintained and respectful of the governing policies and procedures
• Contribute to program development and evaluation from an Indigenous perspective.
• Provide outreach to community members who may not be accessing existing services.
• For a complete job description please contact: [e-mail]

Requirements

• Diploma or degree in Social Work, Indigenous Studies, Human Services, or related field, or equivalent lived/community experience.
• Experience working with Indigenous communities and clients accessing social assistance.
• Valid driver’s license and reliable transportation (if travel is required).
• Ability to work flexible hours, including evenings and weekends if needed.
• Ability to pass a criminal background/Vulnerable Sector check.

Submit Confidential Applications, Resumes and References to

LMG Human Resources

17 Riverside West,

Listuguj (Quebec) G0C 2R0

[e-mail]

DEADLINE FOR APPLICATION IS CLOSE OF BUSINESS

Monday February 2, 2026