Hybrid Inside Sales Pro — Service & Solutions

Atlas Copco; Mississauga; Hybrid; CAD 62,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Wellness subsidy

Flexible hours

WFH flexibility

Paid time off

Educational assistance

Summer Fridays

Internet reimbursement

Career development

Job summary

Atlas Copco Canada Inc. is seeking an Inside Sales Representative to strengthen customer relationships, drive service revenue, and support our field service team in Mississauga.

In this hybrid role, you will identify service opportunities in your territory, prepare quotes, manage leads in the CRM (C4C), and ensure an outstanding customer experience while coordinating with operations. The position offers competitive base pay CAD 62,000–66,000 per year, plus potential OT earnings of CAD

Qualifications

• 5+ years in a sales support/inside sales role.
• Strong communication skills and customer trust-building ability.
• Experience handling sales data in a CRM system.
• Proficient with MS Office (Excel/Word/PowerPoint/Outlook).
• Ability to work independently while collaborating with a national team.
• Detail-oriented and organized with multi-priority management.
• Knowledge of compressors or industrial equipment is a plus.

Responsibilities

• Manage inbound/outbound customer interactions for service, parts, and maintenance.
• Identify new service opportunities within the assigned territory.
• Prepare and follow up on service quotations (maintenance, repairs, upgrades).
• Provide pricing, tech docs, and product information to the Service Sales team.
• Maintain CRM records and ensure timely follow-ups on leads.
• Coordinate with operations to schedule service interventions.
• Promote Atlas Copco service programs (SmartLink, kits, service plans).
• Support inquiries on order status and delivery timelines.
• Contribute to customer satisfaction and service efficiency improvements.
• Assist on related tasks and projects as needed.
• Comply with EH&S and quality policies.

Skills

Sales experience

Interpersonal communication

Independent with team

Detail-oriented

Mechanical knowledge (asset)

Tools

C4C CRM

MS Office

Job description

Atlas Copco Canada Inc. is seeking an Inside Sales Representative to strengthen customer relationships, drive service revenue, and support our field service team in Mississauga.

In this hybrid role, you will identify service opportunities in your territory, prepare quotes, manage leads in the CRM (C4C), and ensure an outstanding customer experience while coordinating with operations. The position offers competitive base pay CAD 62,000–66,000 per year, plus potential OT earnings of CAD