Inside Sales Representative

Atlas Copco; Mississauga; Hybrid; CAD 62,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Wellness subsidy

Flexible hours

WFH flexibility

Paid time off

Educational assistance

Summer Fridays

Internet reimbursement

Career development

Job summary

Atlas Copco Canada Inc. is seeking an Inside Sales Representative to strengthen customer relationships, drive service revenue, and support our field service team in Mississauga.

In this hybrid role, you will identify service opportunities in your territory, prepare quotes, manage leads in the CRM (C4C), and ensure an outstanding customer experience while coordinating with operations. The position offers competitive base pay CAD 62,000–66,000 per year, plus potential OT earnings of CAD

Qualifications

• 5+ years in a sales support/inside sales role.
• Strong communication skills and customer trust-building ability.
• Experience handling sales data in a CRM system.
• Proficient with MS Office (Excel/Word/PowerPoint/Outlook).
• Ability to work independently while collaborating with a national team.
• Detail-oriented and organized with multi-priority management.
• Knowledge of compressors or industrial equipment is a plus.

Responsibilities

• Manage inbound/outbound customer interactions for service, parts, and maintenance.
• Identify new service opportunities within the assigned territory.
• Prepare and follow up on service quotations (maintenance, repairs, upgrades).
• Provide pricing, tech docs, and product information to the Service Sales team.
• Maintain CRM records and ensure timely follow-ups on leads.
• Coordinate with operations to schedule service interventions.
• Promote Atlas Copco service programs (SmartLink, kits, service plans).
• Support inquiries on order status and delivery timelines.
• Contribute to customer satisfaction and service efficiency improvements.
• Assist on related tasks and projects as needed.
• Comply with EH&S and quality policies.

Skills

Sales experience

Interpersonal communication

Independent with team

Detail-oriented

Mechanical knowledge (asset)

Tools

C4C CRM

MS Office

Job description

Your role

Who is Atlas Copco Compressors Canada? Allow us to introduce ourselves…

We don’t just promote diversity and inclusion because it’s the right thing to do, we do it because it’s what drives best results. We welcome applicants of all race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, marital status, age, and all other legally protected status

Your new role will be

We are looking for an Inside Sales Representative who will play a key part in strengthening customer relationships, driving service revenue, and supporting our field service team. You will be responsible for identifying service opportunities in your assigned territory, preparing quotes, following up with customers, closing the sale and ensuring an outstanding customer experience.

Key Responsibilities

• Manage inbound and outbound customer interactions related to service, spare parts, and maintenance solutions.
• Proactively identify new service opportunities within the existing customer base in the assigned territory
• Proactively pepare and follow up on service quotations (preventive maintenance, AIRPlan, repairs, upgrades, connectivity solutions, etc.)
• Support the Service Sales Representatives and Field Service Technicians by providing pricing, technical documents, and product information
• Maintain accurate, detailed records in our CRM (C4C) and ensure timely follow-up on leads and service requests
• Work closely with operations and scheduling teams to coordinate service interventions.
• Promote Atlas Copco’s service programs (SmartLink, upgrade kits, service plans, overhauls)
• Support customer inquiries on order status, delivery timelines, and general service-related questions.
• Actively participate in improving customer satisfaction and overall service efficiency
• Supporting in other related tasks and projects
• Complying with the organization’s environmental, health & safety, recycling, sustainability efforts and quality assurance policies and standards

To succeed, you will need

• Minimum 5 years experience in a sales support, sales coordination or inside sales role
• Strong interpersonal communication skills and the ability to build trust with customers
• Experience managing sales data in a CRM system
• Good computer skills (MS Office – Excel, Word, PowerPoint, Outlook)
• Ability to work independently while collaborating with a national team
• Detail-oriented, organized, and comfortable managing multiple priorities
• Knowledge of compressors, industrial equipment, or mechanical systems would be a strong asset

In return, we offer

• Extended Health Care Plan, Dental Care and Life and Disability Insurance
• 24/7 Virtual Medical Consultations (TelusHealth)
• $600 Annual Physical Wellness Subsidy
• Flexible Work Hours and Work from Home Flexibility
• Paid Time-off (3 weeks vacation, 1 week personal days, 1 week sick days, 1 floater day)
• Emergency Travel InsuranceEmployee Assistance Program
• Educational Assistance Program
• Summer Friday Schedule
• Monthly Internet Reimbursement
• Continuous Learning Opportunities

The expected base salary range for this position is $62,000.00 - $66,000.00 CAD with final compensation varying due to factors such as job-related knowledge, skills and experience.

This position is eligible to commission, with estimated on-target earnings of $15,000.00 - $20,000.00 CAD depending on individual performance.

We thank all applicants for their interest. Only candidates selected to advance in the hiring process will be contacted.

Atlas Copco Canada Inc. may use internal AI-assisted tools during applicant screening. We do not share applicant information with public AI tools. Our internal AI-assisted tools support our process, but all hiring decisions are made by human reviewers.

Atlas Copco Canada Inc. is an equal opportunity employer and is committed to accommodating all applicants in all employment activities including the recruitment process. There are multiple ways to interview with us! If you are contacted for a job opportunity and require any accommodation for your interview, please let the recruiter know. Information relating to the need for accommodation and accommodation measures will be addressed confidentially and used only to meet candidate needs.

Job location

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site 3 days per week at our office in Mississauga, Ontario.

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.