Inside Sales Representative

Atlas Copco Holding GmbH; Mississauga; Hybrid; CAD 62,000 - 66,000; Full time

Benefits offered by this job

Extended Health Care Plan

Dental Care and Life Insurance

Disability Insurance

Flexible Work Hours

Work-from-Home Flexibility

Paid Time Off

Job summary

Atlas Copco Compressors Canada is hiring an Inside Sales Representative in Mississauga, Ontario, to strengthen customer relationships, drive service revenue, and support the field service team. You will identify service opportunities, prepare quotes, and follow up to close sales while delivering an outstanding customer experience.

The role reports to the Parts and Inside Sales Manager and is based in Mississauga with a 35-hour work week.

Qualifications

• Minimum 5 years experience in a sales support, sales coordination or inside sales role.
• Strong interpersonal communication skills and the ability to build trust with customers.
• Experience managing sales data in a CRM system.
• Proficient with MS Office (Excel, Word, PowerPoint, Outlook).
• Ability to work independently while collaborating with a national team.
• Detail-oriented, organized, and able to manage multiple priorities.
• Knowledge of compressors, industrial equipment, or mechanical systems is a strong asset.

Responsibilities

• Manage inbound and outbound customer interactions related to service, spare parts, and maintenance solutions.
• Identify and pursue new service opportunities within the existing customer base in the assigned territory.
• Prepare and follow up on service quotations (preventive maintenance, AIRPlan, repairs, upgrades, etc.).
• Support Service Sales Reps and Field Technicians with pricing, technical documents, and product information.
• Maintain accurate CRM records and timely follow-up on leads and service requests.
• Coordinate service interventions with operations and scheduling teams.
• Promote Atlas Copco’s service programs (SmartLink, upgrade kits, service plans).
• Handle customer inquiries on order status, delivery timelines, and service-related questions.
• Contribute to improving customer satisfaction and service efficiency.

Skills

Interpersonal communication

CRM experience

MS Office suite

Independent work

Organization & multitasking

Industry knowledge (compressors)

Tools

CRM system

MS Office

Job description

Who is Atlas Copco Compressors Canada? Allow us to introduce ourselves…

You may think you don’t already know us, but our paths have definitely crossed before! From the water bottle in your hand, to the lamp lighting up your room, and even the t-shirt on your back, chances are each of these items were created using one of Atlas Copco’s industry leading air compressors. That’s right, compressed air is EVERYWHERE, and we are thrilled to have customers across all industries; medical, textiles, pharmaceutical, food manufacturing and many more… in over 180 countries across the globe! We like to think of ourselves as a Leader in the industry and encourage our employees to think the same!

We don’t just promote diversity and inclusion because it’s the right thing to do, we do it because it’s what drives best results. We welcome applicants of all race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, marital status, age, and all other legally protected status

Your new role will be

We are looking for anInside Sales Representative who will play a key part in strengthening customer relationships, driving service revenue, and supporting our field service team. You will be responsible for identifying service opportunities in yourassigned territory, preparing quotes, following up with customers, closing the sale and ensuring an outstanding customer experience.

The Inside Sales Representative reports to the Parts and Inside Sales Manager. This position is based in Mississauga, Ontario and has a work schedule of 35 hours per week.

Key Responsibilities

• Manage inbound and outbound customer interactions related to service, spare parts, and maintenance solutions.
• Proactively identify new service opportunities within the existing customer base in the assigned territory
• Proactively pepare and follow up on service quotations (preventive maintenance, AIRPlan, repairs, upgrades, connectivity solutions, etc.)
• Support the Service Sales Representatives and Field Service Technicians by providing pricing, technical documents, and product information
• Maintain accurate, detailed records in our CRM (C4C) and ensure timely follow-up on leads and service requests
• Work closely with operations and scheduling teams to coordinate service interventions.
• Support customer inquiries on order status, delivery timelines, and general service-related questions.
• Actively participate in improving customer satisfaction and overall service efficiency
• Supporting in other related tasks and projects
• Complying with the organization’s environmental, health & safety, recycling, sustainability efforts and quality assurance policies and standards

Your role

Who is Atlas Copco Compressors Canada? Allow us to introduce ourselves…

You may think you don’t already know us, but our paths have definitely crossed before! From the water bottle in your hand, to the lamp lighting up your room, and even the t-shirt on your back, chances are each of these items were created using one of Atlas Copco’s industry leading air compressors. That’s right, compressed air is EVERYWHERE, and we are thrilled to have customers across all industries; medical, textiles, pharmaceutical, food manufacturing and many more… in over 180 countries across the globe! We like to think of ourselves as a Leader in the industry and encourage our employees to think the same!

We don’t just promote diversity and inclusion because it’s the right thing to do, we do it because it’s what drives best results. We welcome applicants of all race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, marital status, age, and all other legally protected status

Your new role will be

We are looking for anInside Sales Representative who will play a key part in strengthening customer relationships, driving service revenue, and supporting our field service team. You will be responsible for identifying service opportunities in yourassigned territory, preparing quotes, following up with customers, closing the sale and ensuring an outstanding customer experience.

The Inside Sales Representative reports to the Parts and Inside Sales Manager. This position is based in Mississauga, Ontario and has a work schedule of 35 hours per week.

Key Responsibilities

• Manage inbound and outbound customer interactions related to service, spare parts, and maintenance solutions.
• Proactively identify new service opportunities within the existing customer base in the assigned territory
• Proactively pepare and follow up on service quotations (preventive maintenance, AIRPlan, repairs, upgrades, connectivity solutions, etc.)
• Support the Service Sales Representatives and Field Service Technicians by providing pricing, technical documents, and product information
• Maintain accurate, detailed records in our CRM (C4C) and ensure timely follow-up on leads and service requests
• Work closely with operations and scheduling teams to coordinate service interventions.
• Promote Atlas Copco’s service programs (SmartLink, upgrade kits, service plans, overhauls)
• Support customer inquiries on order status, delivery timelines, and general service-related questions.
• Actively participate in improving customer satisfaction and overall service efficiency
• Supporting in other related tasks and projects
• Complying with the organization’s environmental, health & safety, recycling, sustainability efforts and quality assurance policies and standards

To succeed, you will need

• Minimum 5 years experience in a sales support, sales coordination or inside sales role
• Strong interpersonal communication skills and the ability to build trust with customers
• Experience managing sales data in a CRM system
• Good computer skills (MS Office – Excel, Word, PowerPoint, Outlook)
• Ability to work independently while collaborating with a national team
• Detail-oriented, organized, and comfortable managing multiple priorities
• Knowledge of compressors, industrial equipment, or mechanical systems would be a strong asset

In return, we offer

• Extended Health Care Plan, Dental Care and Life and Disability Insurance
• 24/7 Virtual Medical Consultations (TelusHealth)
• $600 Annual Physical Wellness Subsidy
• Flexible Work Hours and Work from Home Flexibility
• Paid Time-off (3 weeks vacation, 1 weekpersonal days, 1 weeksick days, 1 floater day)
• Emergency Travel Insurance
• Employee Assistance Program
• Educational Assistance Program
• Summer Friday Schedule
• Monthly Internet Reimbursement
• Continuous Learning Opportunities

The expected base salaryrange for this position is $62,000.00 - $66,000.00 CAD with final compensation varying due to factors such as job-related knowledge, skills and experience.

This position is eligible to commission, with estimated on-target earnings of $15,000.00 - $20,000.00 CAD depending on individual performance.

We thank all applicants for their interest. Only candidates selected to advance in the hiring process will be contacted.

Atlas Copco Canada Inc. may use internal AI-assisted tools during applicant screening. We do not share applicant information with public AI tools. Our internal AI-assisted tools support our process, but all hiring decisions are made by human reviewers.

Atlas Copco Canada Inc. is an equal opportunity employer and is committed to accommodating all applicants in all employment activities including the recruitment process. There are multiple ways to interview with us! If you are contacted for a job opportunity and require any accommodation for your interview, please let the recruiter know. Information relating to the need for accommodation and accommodation measures will be addressed confidentially and used only to meet candidate needs.

Job location

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site 3 days per week at our office in Mississauga, Ontario.

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