hotel manager

The Voy; Schreiber; On-site; CAD 50,000 - 65,000; Full time

Job summary

A hotel and resort company in Ontario is seeking an experienced operations manager to develop and implement policies and procedures, supervise staff, and manage budgets. The ideal candidate will have at least 2 years of experience in a similar role, strong leadership skills, and the ability to address customer concerns effectively. This permanent position offers 30 hours of work per week in a dynamic environment.

Qualifications

• 2 years to less than 3 years of experience in a similar role.
• Experience in developing and implementing policies and procedures.
• Ability to recruit, hire, and supervise staff.

Responsibilities

• Develop and implement policies and procedures for daily operations.
• Recruit and hire staff.
• Supervise staff.
• Conduct performance reviews.
• Negotiate with suppliers for materials and supplies.
• Conduct training sessions.
• Negotiate with clients for the use of facilities.
• Prepare budgets and monitor revenues and expenses.
• Enforce policies and procedures.
• Address customer's complaints or concerns.
• Develop and implement business plans.
• Establish work schedules.

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Work setting

• Hotel, motel, resort

Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Prepare budgets and monitor revenues and expenses
• Enforce policies and procedures
• Address customers' complaints or concerns
• Develop and implement business plans
• Establish work schedules

Supervision

• Staff in various areas of responsibility

Experience

• 2 years to less than 3 years
• Durée de l\'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 hours per week