Hospitality IT Technician - POS & Event Tech Expert

Canucks Sports & Entertainment (CSE); Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A major sports and entertainment organization in Vancouver seeks an IT Technician (Hospitality) to support POS and restaurant technology systems. This role involves deploying, maintaining, and providing excellent technical support for operations, including event-related technology needs. Candidates should have a degree in a technology or business-related field, experience in hospitality or retail, and strong problem-solving skills. The position requires excellent communication and customer service skills, and flexibility to work evenings and weekends as required.

Qualifications

• 1-2 years of experience in related roles within Hospitality, Retail or Sports & Entertainment.
• Experience with point-of-sale and payment systems is essential.
• Basic understanding of hardware troubleshooting is required.
• Excellent communication skills and customer service skills needed.
• Ability to thrive in a fast-paced, team-oriented environment.

Responsibilities

• Deploy and support POS systems and restaurant technology.
• Provide technical support for arena operations and off-site units.
• Collaborate with the technology team for solution design.
• Record, track, and resolve technical issues promptly.
• Create documentation to support operational continuity.

Skills

Technical support

Communication skills

Customer service

Problem solving

Organizational skills

Education

Degree in technology or business-related discipline

Tools

Point-of-sale systems

Payment systems

Inventory management software

Digital signage

Job description

A major sports and entertainment organization in Vancouver seeks an IT Technician (Hospitality) to support POS and restaurant technology systems. This role involves deploying, maintaining, and providing excellent technical support for operations, including event-related technology needs. Candidates should have a degree in a technology or business-related field, experience in hospitality or retail, and strong problem-solving skills. The position requires excellent communication and customer service skills, and flexibility to work evenings and weekends as required.