Hearing Aid Specialist/Audiologist or HCP Trainee

Amplifon; Northwestern Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading hearing care company in Northwestern Ontario is seeking Hearing Care Professionals to manage customer journeys through comprehensive evaluations and personalized consultations. Candidates should hold a diploma in a relevant field or a Master's degree in Audiology. The role offers a competitive salary with incentives and a comprehensive benefits package, alongside scheduled professional development opportunities.

Benefits

Base salary + industry-leading incentives

Work-life balance

Comprehensive benefits package

Professional development opportunities

Qualifications

• Must be registered and in good standing with regulatory college.
• Recent graduates encouraged to apply.
• Continuous education and networking required.

Responsibilities

• Manage comprehensive hearing evaluations and after-care services.
• Offer personalized consultations on hearing solutions.
• Promote hearing health through community outreach.

Skills

Customer care

Hearing evaluations

Sales management

Community engagement

Computer proficiency

Education

Diploma in Hearing Instrument Specialist or Masters in Audiology

Tools

Microsoft Office

CRM Systems

POS Systems

Job description

Overview

Amplifon, the global leader in retail hearing solutions, is expanding its team of Hearing Care Professionals and Audiologists. We are seeking passionate, driven individuals who are committed to making a difference. By joining Amplifon, you e2 e2re not just working for a company e2 e2 you e2 e2re working towards a purpose: helping people rediscover all the emotions of sound.

At Amplifon, we believe that people are the most important component of our success. Through a commitment to continuous training and professional development, we empower our people to build rewarding careers and become leaders in the industry. You e2 e2ll be at the forefront of hearing care, delivering personalized solutions to transform lives, while growing alongside a supportive and innovative team.

Responsibilities

• Manage the customer journey by administering comprehensive hearing evaluations, educating on the effects of hearing loss, and providing quality after-care services.
• Offer personalized customer consultations on hearing solutions to fit every unique need and lifestyle.
• Guide the customer through device fitting and demonstration, while educating them on the importance of hearing health.
• Promote hearing health awareness and integrity through community outreach events and partnership engagement.
• Ensure data accuracy and privacy by maintaining customer records and compliance with all protected customer healthcare data.
• Stay current on industry trends and maintain professional credentials through continuous education and networking.
• Lead sales of hearing aids and accessories, contributing to individual and office revenue goals.
• Drive local engagement by supporting marketing initiatives and managing special events.
• Partner with the Client Care Coordinator to ensure a seamless customer experience, effective schedule management and store operations.

Qualifications

• A diploma from a recognized Hearing Instrument Specialist program or a Masters degree in Audiology.
• Registered and in good standing with applicable regulatory college or provincial governing body.
• Students and recent graduates who are completing their licensure requirements are encouraged to apply.
• Computer proficiency in Microsoft Office, Windows, CRM, and POS Systems.

What We Offer

• Base salary + industry-leading incentives
• Work-life balance, with standard business hours
• Continuous professional development opportunities, training and support
• Reimbursement of annual membership dues and registration
• Comprehensive benefits package including Extended Health Care Coverage, Health Spending Account, Retirement Options, RRSP Match, Time Off Benefits, Life Insurance, Tuition Reimbursement, Employee Discount

About Us

For over years, Amplifon has led the way in innovation and customer experience, helping millions with hearing loss. With over clinics across Canada, we e2 e2ve developed a deep understanding of how to care for customer needs and we take pride in having a positive impact on every customers quality of life.

Amplifon, based in Milan, Italy, is the global leader in the retail hearing aid industry, operating nearly clinics in countries worldwide. With diverse employees all over the world, fostering a culture of belonging allows us to deliver on our promise of helping millions of customers rediscover all the emotions of sound.

In recognition of our commitment to empowering people, we are thrilled to announce that Amplifon has been honored as a "Top Employer" in Canada by the Top Employers Institute.

Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

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