Health Information Records Clerk

Winnipeg Regional Health Authority; Manitoba; On-site; CAD 30,000 - 60,000; Full time

Job summary

A regional healthcare organization is seeking a Health Information Records Clerk in Gladstone, Manitoba. The role involves managing patient records, ensuring confidentiality, and providing administrative support. Candidates should have Grade 12 education, experience with electronic health records, and proficiency in Microsoft Office. This permanent position offers a chance to contribute to community-centered healthcare within a dynamic environment.

Qualifications

• Experience working in electronic health records.
• Knowledge of the Personal Health Information Act.
• Grade 12 education or relevant certification.

Responsibilities

• Manage efficient admission/discharge/transfer system.
• Maintain organized health records and ensure security.
• Provide office support to Health Information department.

Skills

Knowledgeable of the Personal Health Information Act (PHIA)

Proficiency in Microsoft Office applications

Accurate keyboarding/typing skills

Demonstrated written and oral communication skills

Demonstrated ability to work in a fast-paced environment

Ability to prioritize in a changing environment

Proficiency in both official languages

Education

Grade 12 education or equivalent

Completion of a Medical Office Assistant Program

Completion of a recognized Medical Terminology Course

Job description

Requisition ID: 394253

Position Number: 112-71190-T232-01

Posting End Date:December 23, 2025

Employer: Southern Health-Santé Sud

Site: Gladstone Health Centre

Union: CUPE

Department/Unit: Transitional Care

Work Location: Gladstone Health Centre

City: Gladstone

Hiring Status: Permanent

FTE: 0.6

Employment arrangement: In Person

Daily hours worked: 7.75

Anticipated shift: Days

Annual base hours: 2015

Anticipated Start Date: 01/13/2026

Salary: As per CUPE Collective Agreement

Find your rewarding career in a vibrant and diverse community within Southern Health‑Santé Sud. Our organization is privileged to provide care for people at every point in their lives.

Partnering with our communities, we provide safe, accessible and sustainable people‑centered health care. We are proud to work in collaboration with all our partners within and throughout our diverse region: seven First Nations Communities, Francophone, Métis, Mennonite and Hutterite communities as well as a growing number of immigrants from all over the world.

Be part of the Southern Health‑Santé Sud team, who is rooted in what matters most. Join a region that offers a lifestyle like no other – a safe, peaceful, beautiful, fulfilling life for you and your family.

Position Overview

Reporting to the Lead of Health Information Services, the Health Information Records Clerk is responsible for the management of an efficient admission/discharge/transfer (ADT) system. Performs record processing ensuring that organized health records are maintained and is accountable for the correct identification including filing of patient reports along with the maintenance of the health record deficiency system in accordance with regional standards. The Health Information Records Clerk provides facility support for retrieving health information, ensuring timely access, maintaining an up‑to‑date chart location and ensuring secure storage. Also provides general office administration support to the Health Information department. While maintaining confidentiality in all matters relating to clients, staff and the organization. The incumbent works co‑operatively in a matrix structure to support the functions of Health Information Services.

The incumbent exercises the appropriate level of initiative and independent judgment in determining work priorities, work methods to be employed and action to be taken on unusual matters. The position functions in a manner that is consistent with the mission, vision and values; and the policies of Southern Health‑Santé Sud.

Experience

• Experience working in electronic health records.

Education (Degree/Diploma/Certificate)

• Grade 12 education or equivalent.
• Completion of a Medical Office Assistant Program.
• Completion of a recognized Medical Terminology Course.
• Other suitable combinations and experience may be considered.

Certification/Licensure/Registration

Not Applicable

Qualifications and Skills

• Knowledgeable of the Personal Health Information Act (PHIA) and other healthcare related legislation.
• Proficiency in Microsoft Office applications and email/Outlook.
• Accurate keyboarding/typing skills, with minimum 40 wpm.
• Demonstrated ability to provide a high level of attention to detail and accuracy.
• Demonstrated ability to work in a fast‑paced and changing environment.
• Demonstrated approachable and welcoming demeanor.
• Demonstrated written and oral communication skills.
• Demonstrated organisational, decision‑making and problem‑solving skills.
• Demonstrated ability to display independent judgment.
• Demonstrated ability to respect and promote a culturally diverse population.
• Demonstrated ability to prioritise in a changing environment.
• Demonstrated ability to build and maintain professional working relationships.
• Demonstrated ability to work in a team as well as independently.
• Given the cultural diversity of our region, the ability to respect and promote a culturally diverse population is required.
• Proficiency of both official languages is essential for target and designated bilingual positions.
• Demonstrated ability to respect confidentiality including paper, electronic formats and other mediums.
• Good work and attendance record.
• Requires a valid Class 5 driver’s licence, an all‑purpose insured vehicle and liability insurance of at least $1,000,000.00.

Physical Requirements

• Health and physical ability to perform routine filing i.e., lifting, stretching, bending, walking while carrying multiple files.
• No hazardous or significantly unpleasant conditions.
• May work occasionally evenings and weekends as necessary.
• Will be required to travel to other regional facilities as the position duties may require.

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

Southern Health‑Santé Sud, in partnership with the Indigenous community, is committed to increasing the representation of Indigenous people within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self‑identify as being of Indigenous descent in their cover letter/application.

Completes and maintains Satisfactory Criminal Record Check, Vulnerable Sector Search, Adult Abuse Registry Check and Child Abuse Registry Check. The successful candidate will be responsible for any service charges incurred.

Please include three work‑related references with your job application from persons who are not related to you but have direct knowledge of your current and past work performance.

Consistent with the French Language Services Policy of the Government of Manitoba and Southern Health‑Santé Sud’s FLS Policy, we are committed to offering services in English and French in designated program/service areas serving French‑speaking communities within Southern Health‑Santé Sud. If no candidates satisfy the bilingual qualification, candidates meeting all other qualifications may be considered for this position.

Please be advised that job competitions for union represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file may be provided to the grievor’s representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.