Head of Professional Services - DevOps & AI Platforms (Hybrid)

Klass; Toronto; Hybrid; CAD 120,000 - 160,000; Full time

Job summary

A technology services company is seeking a Head of Professional Services to lead their team in delivering high-quality engagements. The ideal candidate will have over 10 years of experience in enterprise professional services, with a proven record in leadership and stakeholder management. This hybrid role is based in Toronto and requires strategic alignment with customer success. Competitive salary and performance bonuses offered.

Benefits

Competitive annual base salary

Performance bonus

Extended health/dental benefits

Learning budget for professional development

Flexible/Hybrid work model

Qualifications

• 10+ years in enterprise professional services or consulting services required.
• 5+ years in a leadership role essential.
• Experience in developing proposals and SOWs during pre-sales.

Responsibilities

• Deliver engagements with on-time and on-budget metrics.
• Manage and grow the Professional Services team effectively.
• Align with Customer Success for client renewals and follow-on work.

Skills

Enterprise professional services experience

Leadership in technical delivery teams

Executive presence with c-level customers

Stakeholder management

Strong communication skills

Job description

A technology services company is seeking a Head of Professional Services to lead their team in delivering high-quality engagements. The ideal candidate will have over 10 years of experience in enterprise professional services, with a proven record in leadership and stakeholder management. This hybrid role is based in Toronto and requires strategic alignment with customer success. Competitive salary and performance bonuses offered.