Head of Aviation Ground Operations (YUL)

IMP Group; Dorval; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading private jet company in Dorval seeks a Head of Aviation Ground Operations to manage operational and administrative tasks at its facilities. The ideal candidate will have extensive experience in aviation ground operations, including staff management, safety compliance, and customer relations. Responsibilities include overseeing staff, coordinating training, managing operational budgets, and ensuring adherence to safety and regulatory standards. Fluency in French and English is necessary. Competitive salary and benefits offered.

Benefits

Extensive training programs

Career advancement opportunities

Inclusive workplace culture

Qualifications

• Minimum of seven years in FBO/aviation ground operations with four years in a supervisory role.
• Strong knowledge of airport operations, safety protocols, and regulatory requirements.
• Experience in budget management and cost control.

Responsibilities

• Oversee aviation ground operations staff and scheduling.
• Coordinate staff hiring and training with HR.
• Manage collective agreements and grievance resolution.
• Ensure compliance with regulatory audits and safety protocols.
• Act as Lead for IS-BAH certification implementation.

Skills

Team management

Communication skills

Problem-solving

Budget management

Customer service

Bilingual (French/English)

Proficient in Microsoft Office

Education

Bachelor's degree in aviation management or related field

Job description

As Canada’s premier private jet company with a legacy spanning over 60 years, Execaire Aviation leads the way in aviation solutions. Setting the standard in aviation excellence, we redefine the way you fly, ensuring unparallelled service and unforgettable experience. Our success is driven by a team of over 550 dedicated employees who all share the same vision. As a leading provider of aviation solutions and operators of private jets, we offer a complete range of services including aircraft management, aircraft maintenance, aircraft charter and sales, as well as FBO services. At Execaire Aviation, our foundation is built on unwavering core values. Safety is our compass, guiding every operation. Excellence is the standard we uphold in every task. Innovation is our driving force, propelling us into the future of aviation.

Join us and be a part of a team that lives and breathes these values every day!

Summary

The Head of Aviation Ground Operations (YUL) is responsible directly to the VP – FBO Operations for the overall operational and administrative management of all aviation ground operations at Execaire Aviation’s facilities in YUL. Furthermore, the Head of Aviation Ground Operations (YUL) will act as a subject matter expert (SME) for the SVP – Aviation Ground Operations & Maintenance for Execaire Aviation’s overall aviation ground operations across the country.

Responsibilities

• Oversee aviation ground operations staff and related scheduling/timekeeping and aircraft support activities including line support, refueling, grooming, and customer service for all aviation clients
• Coordinate all necessary aviation ground operations staff hiring and training with guidance from HR and Training Department resources
• Oversee collective agreement administration, grievance resolution, and people management/development with the support and guidance of HR
• Oversee Execaire ramp and hangar operations in YUL and GSE operations and preventive maintenance activities
• Oversee general fuel supply and adherence to Shell requirements including successful completion of audit
• Draft and oversee the implementation of Tenant Agreements with the support and guidance of corporate Legal and Finance resources
• Help develop and ensure financial targets are met or exceeded in accordance with budgets and audits
• Help coordinate Sales efforts with the support of corporate Sales resources
• Oversee and resolve any aviation ground operation SMS issues as per company policy and lead OH&S meetings, 6S inspections, quarterly reports, incident/accident reports, etc.
• Ensure successful completion of all regulatory audits and address related corrective actions
• Act as Lead for the IS-BAH certification implementation and is responsible for overall Quality Assurance for aviation ground operations
• Support Execaire Aviation’s Security Officer and implement necessary security procedures as required

Requirements

• Bachelor's degree in a related field such as aviation management, or a similar area is preferred
• Minimum of seven (7) years' experience in FBO/aviation ground operations with a minimum of four (4) years in a supervisory or managerial role
• Strong knowledge of airport groundside operations, safety protocols, and aviation and regulatory requirements
• Proven ability to effectively manage and lead a team, including hiring and training, scheduling, motivating, and performance management
• Effective at problem solving, negotiating resolutions and conducting root cause analysis with a goal towards ongoing improvements
• Excellent, effective communication skills, both oral and in written format
• Excellent customer service skills and the ability to build strong relationships with clients
• Experience in budget management, revenue generation, and cost control
• A thorough understanding of FBO operations, including aircraft fueling, maintenance, and ground handling
• French/English fluency (written & spoken) a must
• Proficient computer skills with Microsoft Office products
• Must have a Transport Canada Security Clearance and a Restricted Area Identity Card (RAIC) – or ability to acquire these in order to access restricted areas

Our careers culture is fueled by innovation, teamwork, and a commitment to excellence. Your career at Execaire Aviation is a journey of growth and development. We invest in our team members, offering extensive training programs and ample opportunities to enhance your skills. From mentorship initiatives to career advancement pathways, we are dedicated to nurturing your potential and fostering a culture of continuous learning. Join us in redefining aviation standards and unleashing your potential in an environment where your aspirations can take flight!

We celebrate diversity and believe in the power of an inclusive workplace. At Execaire Aviation, we embrace unique perspectives and backgrounds, recognizing that diversity drives innovation and creativity. We strive for a work environment where everyone feels respected, valued, and empowered to contribute their best. Join us in building a team that reflects the vibrant tapestry of aviation.