guest services manager

Edmonton Hotel and Convention Centre; Edmonton; On-site; CAD 60,000 - 70,000; Full time

Job summary

A local hotel and conference center in Edmonton is seeking a full-time operations manager. Responsibilities include staff recruitment, budget management, and policy implementation. Suitable candidates should have 2-3 years of experience and be legally authorized to work in Canada. This position offers a salary of $60,000 to $70,000 annually, working 30 to 40 hours per week.

Qualifications

• 2 years to less than 3 years of relevant experience is required.
• Permanent residence in Canada or valid work permit necessary.

Responsibilities

• Develop and implement policies and procedures for daily operations.
• Recruit and hire staff.
• Conduct performance reviews.
• Prepare budgets and monitor revenues and expenses.
• Address customers' complaints.

Skills

Staff recruitment

Policy implementation

Budget management

Customer service

Negotiation

Education

College/CEGEP

Job description

Job details

• Location Edmonton, AB T6B 0A5
• Salary 60,000 to 70,000 annually (To be negotiated) / 30 to 40 hours per week
• Terms of employment Permanent employment Full time
• Starts as soon as possible
• Source Job Bank #3404804

Education

• College/CEGEP

Experience

2 years to less than 3 years

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Prepare budgets and monitor revenues and expenses
• Prepare marketing plans
• Implement marketing activities
• Enforce policies and procedures
• Address customers\' complaints or concerns
• Assist clients/guests with special needs
• Develop and implement business plans
• Establish work schedules
• Organize and maintain inventory

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2025-10-17

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Edmonton Hotel and Convention Centre

• Accommodation and food services
• 6job postings advertised
• Medium-sized business(between 5 and 100 employees)