Global CRM Product Owner: Salesforce & AI Innovator

Flight Centre Careers; Toronto; On-site; CAD 110,000 - 132,000; Full time

Job summary

A global travel retailer seeks a Product Owner for its Global CRM platform based in Toronto, Canada. The role focuses on optimizing the Salesforce platform, driving innovation, and process modernization. Candidates should have proven experience in product management and Salesforce capabilities, with an emphasis on Sales Cloud. The position offers a salary between $110,000 and $132,000, along with numerous benefits and a vibrant company culture that values diversity and inclusion.

Benefits

Health and Wellness Programs

Generous paid time off

Diversity and Inclusion initiatives

Career development opportunities

Qualifications

• Proven experience in product management methodologies.
• Expertise across Salesforce platform, specifically Sales Cloud.
• Ability to translate business requirements into technical specifications.

Responsibilities

• Define vision for the Global CRM Salesforce platform.
• Enhance platform performance and user experience using AI.
• Monitor performance metrics and user satisfaction.

Skills

Product management methodologies

Salesforce platform expertise

Sales Cloud implementation

AI-driven capabilities

Stakeholder management

Tools

Salesforce

Sales Cloud

Marketing Cloud

AI tools

Job description

A global travel retailer seeks a Product Owner for its Global CRM platform based in Toronto, Canada. The role focuses on optimizing the Salesforce platform, driving innovation, and process modernization. Candidates should have proven experience in product management and Salesforce capabilities, with an emphasis on Sales Cloud. The position offers a salary between $110,000 and $132,000, along with numerous benefits and a vibrant company culture that values diversity and inclusion.