General Manager - Canada West Harvest Centre

CLAAS Industrietechnik GmbH; Saskatoon; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading agricultural company in Saskatoon seeks a Management Professional to oversee the development of profitable retail operations and manage staff effectively. The role requires 7-10 years of experience in retail operations and strong sales capabilities. You will be responsible for analyzing market strategies and leading a team while ensuring optimal performance of the dealership. Candidates with a bachelor's degree in Business Administration and a solid understanding of parts and service functions are preferred. Frequent travel is required.

Qualifications

• Minimum 7-10 years of experience in retail operations.
• Excellent negotiation and persuasion skills.
• Experience in optimizing dealer performance.
• Strong understanding of parts and service functions.

Responsibilities

• Manage development of business processes for profitable retail stores.
• Ensure control of operating expenses.
• Hire, train, develop, and appraise staff.
• Perform market analysis for increasing brand awareness.

Skills

Sales/networking capability

Analytical change agent

Project management skills

Customer relationship management

Public speaking

Education

Bachelor's degree in Business Administration or related field

Master's in Business Administration

Job description

Company:Canada West Harvest Centre Inc.
Location:Saskatoon
Start Date:03/02/2026
Professional Level:Management
Key Area:Sales

MUST BE ELIGIBLE TO WORK IN CANADA

Canada West Harvest Centre is part of a family-owned company that has people throughout Saskatchewan. Be part of a team that ensures the successful service and sales of the CLAAS product range. Together, with our sales partners, we strive to empower farmers to be the best in their fields.

Do you have what it takes to work with today’s most advanced agricultural machinery? If you are ready to make the move for a brighter future, apply and become part of our success story!

Your role on our team:

• Progressively manages the continued development of business processes to grow profitable Ag Dealership retail stores.
• Responsible for the utilization of competencies to continually build and develop personnel in a flexible and functional multi-location organization.
• Responsible for retail revenues, as well as defining and implementing standards and methods for tactical growth in cooperation with Global CLAAS Retail leadership.
• Ensures control and management of operating expenses, including budget responsibility.
• Manages after sales support to CWHC / CLAAS retail customer base, ensures after sales service is above peer groups, “Best in Class.”
• Analyses and identifies gaps and develops / implements appropriate strategies with the intention of strengthening, optimizing, and expanding business options.
• Acts as a change agent to align and execute business decisions and / or relationships in accordance with the Global CLAAS Retail business strategy.
• Performs “go to market” analysis of business regions with the intention of aggressively increasing market penetration and brand awareness.
• Monitors appropriate CWHC / CLAAS branding and corporate identity within CWHC / CLAAS Retail to ensure that the brand image is successfully transported into the market with maximum impact.
• In cooperation with North America Human Resources, hires, trains, develops, and appraises staff effectively. Identify employees’ skills and develop them by coaching and counseling on a regular basis. Conducts performance appraisals timely and provides continual feedback on performance. Take timely corrective action as necessary and in accordance with company policies. Works with the North America Human Resource Department to handle disciplinary matters, grievance resolutions, and other personnel related issues.

Note: This position includes frequent travel by auto; valid driver’s license with a verifiably safe driving history is required. Will require overnight travel and weekend or evening work.

Your profile:

• Bachelors’ degree in Business Administration, Ag Economics, or related field desired, or equivalent work experience. Masters’ in Business Administration, preferred, not required.
• Minimum of 7-10 years of related work experience in running and growing retail operations within relevant industry sectors.
• Excellent sales / networking and negotiation capability with the innate ability to persuade and influence others.
• Business and sales minded with practical industry experience and knowledge of captive dealer network, required.
• Experience and proven success in optimizing dealer performance and network impact and sales growth.
• Strong understanding of parts and service department functions and how they contribute to store profitability and customer satisfaction.
• Strategically minded, process driven, analytical change agent and decision maker with a clear vision and the ability to implement improvement measures directly affecting dealer performance.
• Minimum of five years’ leading both exempt and non-exempt level employees; experience in team supervision and management as well as training and staff development; demonstrated ability to lead and motivate others. Ability to give employee feedback in verbal and written form succinctly and timely.
• Exceptional project management skills with a strong track record of success in managing multiple projects.
• Excellent change management skills – enjoys new challenges, displays pro-active behavior, self-motivated and ownership of tasks.
• Ability to effectively conduct presentations / public speaking.
• Proven ability to successfully launch new product lines into market.
• Proven customer relationship management skills.
• Ability to read and interpret financial statements.
• Knowledge of local, regional and national regulations for business practices, employment, and safety.
• Farm background preferred, not required.

We look forward to your application.

Your contact from our Canada West Harvest Centre Recruiting Team