Full Time Customer Care Associate

Leon's; Northeastern Ontario; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading home furnishings retailer is seeking a Customer Care Associate focused on delivering exceptional customer service. The role includes reporting, maintaining customer accounts, and assisting with inquiries. Leon’s offers ongoing training, a dynamic environment, and employee benefits. Join a successful team that values collaboration and customer support.

Benefits

Ongoing training and development

Employee discount program

Profit sharing

Qualifications

• Ability to communicate clearly, both written and orally.
• Fun, friendly, confident personality.
• Strong problem solving and analytical skills.
• Exceptional organizational skills.
• Ability to work collaboratively with colleagues.
• Ability to interact professionally with customers.
• Some evening and weekend shifts required.

Responsibilities

• Deliver world-class customer service experience.
• Complete daily reports and maintain customer accounts.
• Respond promptly to customer inquiries.
• Assist customers with after-sales service.

Skills

Clear communication

Friendly personality

Problem solving skills

Organizational skills

Collaborative work

Professional interaction

Job description

Overview

LOOKING FOR AN AMAZING CAREER OPPORTUNITY?

WITH CANADA’S MOST SUCCESSFUL HOME FURNISHINGS RETAILER, THERE’S NO LIMIT TO WHERE YOU CAN GO!

Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon’s can open the door to a bright and exciting future for you. You bring the can-do attitude and we will provide the tools for your success. Join us today!

LEON’S IS CURRENTLY HIRING A FULL-TIMECUSTOMERCARE ASSOCIATE

Leon’s is currently looking for a Customer Care Associate who is focused on delivering a world class customer service experience to our valued customers. Great customer support is a vital part of our business! As a member of our team you will be responsible for completing daily reports, maintaining customer accounts, responding promptly to customer inquiries and assisting our customers with after sales service. Our collaborative approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made Leon’s the envy of our competitors for over a century.

Requirements

• Ability to communicate clearly, both written and orally
• Fun, friendly, confident personalities
• Strong problem solving and analytical skills
• Exceptional organizational skills
• Ability to work collaboratively with fellow colleagues
• Ability to interact professionally with our customers
• Some evenings and weekends shifts required

Why Leon’s?

• On-going training and development to ensure your success
• Afast-paced, dynamic, and fun environment with agreat team
• A generous employee discount program
• Profit sharing

Apply

ONE SIMPLE CLICK COULD CHANGE YOUR LIFE. APPLY NOW.