Front Store Supervisor - Customer Service & Merchandising

Shoppers Drug Mart Inc.; Grimsby; Hybrid; CAD 25,000 - 28,000; Full time

Benefits offered by this job

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Job summary

Shoppers Drug Mart Inc. is hiring for a customer service-focused role in Canada. The position involves managing cashier and merchandising functions, ensuring staff adherence to policies, and maintaining store image and health and safety standards.

You will train cashiers, assist customers, handle inquiries, and support inventory and loss prevention processes. The role may include clerical and banking duties and requires a proactive team player.

Qualifications

• Planning, judgement and decision making.
• Independent thinking as it relates to organizing store.
• Problem solving to ensure customer satisfaction.
• Computer literate and organized.

Responsibilities

• Ensures cashier/merchandising staff comply with all store policies and operating procedures.
• Trains cashiers/merchandisers in job functions and provides on-going guidance.
• Ensures loss prevention standards are implemented and manages daily cash office inventory and cashier tracking.

Skills

Customer service

Store operations

Merchandise knowledge

Job description

Shoppers Drug Mart Inc. is hiring for a customer service-focused role in Canada. The position involves managing cashier and merchandising functions, ensuring staff adherence to policies, and maintaining store image and health and safety standards.

You will train cashiers, assist customers, handle inquiries, and support inventory and loss prevention processes. The role may include clerical and banking duties and requires a proactive team player.