Front Store Supervisor: Customer Service Leader

Shoppers Drug Mart Inc.; Fredericton; On-site; CAD 22,000 - 25,000; Full time

Benefits offered by this job

Purchase discount

Flexible schedules

Online learning

Job summary

Shoppers Drug Mart in Fredericton is seeking a role that manages cashier and merchandising functions to deliver a high level of customer service. You will train cashiers, ensure policy compliance and support loss prevention while maintaining store presentation.

The position emphasizes accurate cash handling, product knowledge, and teamwork within a local owner-operated store backed by a national brand. It offers varied shifts and opportunities to engage with the community.

Qualifications

• Planning, Judgement and Decision Making.
• Independent thinking as it relates to organizing store.
• Problem solving is essential to ensure customer satisfaction.

Responsibilities

• Manage cashier and merchandising staff to follow store policies and procedures.
• Train cashiers and merchandisers in job functions.
• Provide ongoing guidance and instruction to staff.
• Oversee loss prevention standards and cash office activities.
• Assist customers with inquiries, refunds and exchanges in line with guidelines.
• Keep shelves clean and displays rotated as directed by supervisors.
• Maintain store housekeeping and image; comply with Health and Safety requirements.
• May perform clerical and banking duties and cover cashier roles when needed.

Skills

Planning & decisions

Independent thinking

Problem solving

Tools

Computer literate

Job description

Shoppers Drug Mart in Fredericton is seeking a role that manages cashier and merchandising functions to deliver a high level of customer service. You will train cashiers, ensure policy compliance and support loss prevention while maintaining store presentation.

The position emphasizes accurate cash handling, product knowledge, and teamwork within a local owner-operated store backed by a national brand. It offers varied shifts and opportunities to engage with the community.