Front Store Supervisor - Local Ownership & Flexible Hours

Shoppers Drug Mart Inc.; Vaughan; Hybrid; CAD 25,000 - 28,000; Full time

Benefits offered by this job

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Job summary

Shoppers Drug Mart Inc. is seeking a store associate to manage customer service functions, including cashier responsibilities and merchandising duties.

You will help ensure the store presents a professional image and adheres to all policies while supporting loss prevention and daily operations. Responsibilities include training cashiers, assisting customers with inquiries, processing refunds or exchanges, and contributing to a clean, organized shopping environment.

Qualifications

• Experience in cash handling and store policies.
• Ability to train cashiers and merchandisers in job functions.
• Knowledge of loss prevention standards and procedures.

Responsibilities

• Manage customer service functions, including cashier and merchandising duties.
• Ensure compliance with store policies and procedures by staff.
• Provide guidance and instruction to cashiers/merchandisers.
• Address customer inquiries and resolve issues per guidelines.
• Support visual merchandising and store presentation.

Skills

Customer service

Cashier duties

Merchandising

Training

Tools

POS system

Job description

Shoppers Drug Mart Inc. is seeking a store associate to manage customer service functions, including cashier responsibilities and merchandising duties.

You will help ensure the store presents a professional image and adheres to all policies while supporting loss prevention and daily operations. Responsibilities include training cashiers, assisting customers with inquiries, processing refunds or exchanges, and contributing to a clean, organized shopping environment.