Front Store Supervisor - Flexible Hours, Customer Champion

Shoppers Drug Mart Inc.; Vancouver; Hybrid; CAD 26,000 - 29,000; Full time

Job summary

Shoppers Drug Mart Inc. is seeking an associate to support health, beauty and convenience services in a community store. You will train cashiers and merchandisers, ensure policy compliance, and assist with loss prevention and customer service, including handling refunds and exchanges.

The role involves maintaining store image, organizing shelves, and performing clerical tasks as needed. This position is paid hourly with regional variations.

Qualifications

• Computer literate.
• Organized.
• Efficient time management skills.
• Knowledge of products and supplies.

Responsibilities

• Ensures cashier/merchandising staff comply with all store policies and operating procedures.
• Trains cashiers/merchandisers in job functions and provides ongoing guidance.
• Manages daily cash office inventory and cashier tracking; maintains loss prevention standards.
• Answers inquiries regarding location of product, rainchecks, refunds, exchanges and surveys.
• Keeps shelves clean and organized with proper rotation; ensures displays are set up and taken down as directed.

Skills

Planning

Decision making

Independent thinking

Problem solving

Job description

Shoppers Drug Mart Inc. is seeking an associate to support health, beauty and convenience services in a community store. You will train cashiers and merchandisers, ensure policy compliance, and assist with loss prevention and customer service, including handling refunds and exchanges.

The role involves maintaining store image, organizing shelves, and performing clerical tasks as needed. This position is paid hourly with regional variations.