Front Store Manager: Customer-Driven Retail Ops

Shoppers Drug Mart; Arnprior; On-site; CAD 45,000 - 60,000; Full time

Job summary

A community-focused retail pharmacy in Arnprior, Ontario, seeks a Customer Service Manager to oversee cashier operations, train staff, and ensure compliance with all policies. This role involves establishing a customer-oriented environment while managing merchandising and loss prevention efforts. Ideal candidates will possess strong problem-solving skills, organizational abilities, and computer literacy. Working within a locally owned store allows you to serve the community while supported by a respected national brand.

Benefits

Purchase discount program

Flexible schedules

Online learning opportunities

Competitive pay

Qualifications

• Strong planning, judgement, and decision-making skills.
• Ability to think independently while organizing store tasks.
• Effective problem-solving skills to ensure customer satisfaction.

Responsibilities

• Manage customer service functions, including cash and merchandising.
• Ensure compliance with store policies from staff.
• Train cashiers and merchandisers in their roles.
• Maintain store cleanliness and organization standards.
• Handle customer inquiries and resolve issues.

Skills

Planning

Judgement and Decision Making

Independent thinking

Problem solving

Computer literate

Organized

Efficient time management

Knowledge of products and supplies

Job description

A community-focused retail pharmacy in Arnprior, Ontario, seeks a Customer Service Manager to oversee cashier operations, train staff, and ensure compliance with all policies. This role involves establishing a customer-oriented environment while managing merchandising and loss prevention efforts. Ideal candidates will possess strong problem-solving skills, organizational abilities, and computer literacy. Working within a locally owned store allows you to serve the community while supported by a respected national brand.