Front-End Service Manager: Lead, Train & Elevate CX

Walmar; Lanaudière; On-site; CAD 22,000 - 32,000; Full time

Job summary

Walmart Canada is seeking a Customer Service Manager to lead front-end operations, ensuring a positive shopping experience and high customer loyalty. You’ll drive safety, associate development, and adherence to company programs while managing a fast-paced retail environment.

The role emphasizes leadership, service excellence, and operational efficiency, with a schedule that includes evenings, weekends, and holidays to meet business needs.

Qualifications

• Age - 16 or older

Responsibilities

• Safety, security, and emergency readiness: follow proper procedures and loss prevention

Job description

Walmart Canada is seeking a Customer Service Manager to lead front-end operations, ensuring a positive shopping experience and high customer loyalty. You’ll drive safety, associate development, and adherence to company programs while managing a fast-paced retail environment.

The role emphasizes leadership, service excellence, and operational efficiency, with a schedule that includes evenings, weekends, and holidays to meet business needs.