Front-End Customer Service Leader

Walmart Canada; Toronto; On-site; CAD 21,000 - 30,000; Full time

Job summary

Walmart Canada is seeking a Customer Service Manager to lead front-end operations, ensuring a positive shopping experience and loyalty. You will oversee safety, transactions, and associate training while promoting Walmart programs and initiatives in a fast-paced retail environment.

The role involves managing coverage, assisting with financial controls, and supporting a customer-focused store team. Minimum age 16+; location at Scarborough, ON; salary starts at the posted minimum.

Qualifications

• Age - 16 or older

Responsibilities

• Lead front end operations to deliver exceptional customer service.
• Ensure safe work practices and emergency procedures.
• Train associates on systems and Company procedures.
• Oversee purchase, return, and exchange transactions with adherence to guidelines.
• Support cash management, register controls, and daily opening/closing tasks.
• Promote company programs and initiatives.

Job description

Walmart Canada is seeking a Customer Service Manager to lead front-end operations, ensuring a positive shopping experience and loyalty. You will oversee safety, transactions, and associate training while promoting Walmart programs and initiatives in a fast-paced retail environment.

The role involves managing coverage, assisting with financial controls, and supporting a customer-focused store team. Minimum age 16+; location at Scarborough, ON; salary starts at the posted minimum.