Customer Experience Front-End Leader

Walmart Canada; Longueuil; On-site; CAD 22,000 - 32,000; Full time

Job summary

Walmart Canada is seeking a Customer Service Manager in Longueuil to lead front end operations and deliver exceptional customer service while supporting a positive shopping experience. You will drive customer loyalty, ensure adherence to programs and standards, and oversee training, cash handling, and loss prevention in a fast-paced retail store.

The role emphasizes leadership, compliance with company procedures, and ability to adapt to varied shifts including evenings, weekends and holidays.

Qualifications

• Age - 16 or older

Responsibilities

• Lead front end operations to deliver exceptional customer service.
• Train associates on systems, procedures, and safety.
• Oversee transactions and ensure accuracy.
• Promote company programs and initiatives.
• Maintain cash controls and float management.
• Be flexible with shifts including evenings, weekends, and holidays.
• Ensure safety and loss prevention procedures.

Job description

Walmart Canada is seeking a Customer Service Manager in Longueuil to lead front end operations and deliver exceptional customer service while supporting a positive shopping experience. You will drive customer loyalty, ensure adherence to programs and standards, and oversee training, cash handling, and loss prevention in a fast-paced retail store.

The role emphasizes leadership, compliance with company procedures, and ability to adapt to varied shifts including evenings, weekends and holidays.