Front Desk & Recreation Services Associate

Port Hope; Port Hope; On-site; CAD 51,000 - 60,000; Full time

Job summary

A local municipality in Canada is seeking a Recreation Services Assistant to provide front-line customer service and administrative support. Key responsibilities include addressing public inquiries, facilitating program registrations, and managing financial transactions. Candidates should have a high school diploma and relevant experience in customer service. This role offers a competitive salary and benefits including health insurance and pension plans, with opportunities for professional development and a commitment to a supportive work environment.

Benefits

Employer paid Group Health, Dental and Life Insurance

OMERS Pension Plan

Professional Development Opportunities

Wellness and Social Committees

Employee and Family Assistance Plan

Qualifications

• High school diploma plus related coursework in business or recreation.
• 2-3 years of experience in customer service or administrative support.
• Standard First Aid and CPR certification.

Responsibilities

• Provide front-line customer service and address inquiries.
• Assist customers with registrations and transactions.
• Maintain financial records and manage deposits.
• Perform administrative tasks like filing and scheduling.
• Ensure facilities are prepared for programs and rentals.

Skills

Customer service skills

Computer skills (Email, Word, Excel)

Organizational skills

Interpersonal skills

Verbal communication skills

Written communication skills

Detail oriented

Flexibility and adaptability

Education

High school diploma

Tools

Email

Word

Excel

Job description

A local municipality in Canada is seeking a Recreation Services Assistant to provide front-line customer service and administrative support. Key responsibilities include addressing public inquiries, facilitating program registrations, and managing financial transactions. Candidates should have a high school diploma and relevant experience in customer service. This role offers a competitive salary and benefits including health insurance and pension plans, with opportunities for professional development and a commitment to a supportive work environment.