Front Desk Opener for Retro Fitness North Arlington

Retro Fitness; Belleville; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading fitness brand in Belleville is seeking a Front Desk Employee to act as the first point of contact for members. Responsibilities include greeting members, handling customer inquiries, and assisting with membership sales. The ideal candidate should possess a positive attitude, strong communication abilities, and a focus on customer satisfaction. This part-time position offers an engaging environment where team-oriented individuals can thrive and contribute to the member experience.

Qualifications

• Must have a positive and engaging demeanor when interacting with customers.
• Should possess strong communication skills for effective interaction.
• Experience with multitasking in a fast-paced environment is necessary.

Responsibilities

• Greet and check in members as they enter the facility.
• Address and resolve member issues effectively.
• Engage in membership sales and retention strategies.
• Follow up with potential members.
• Sell in-store merchandise, including beverages and supplements.

Skills

Positive upbeat personality

Effective communication

Multi-tasking ability

Customer service orientation

Attention to detail

CPR/AED training

Sales experience

Job description

Part Time • Retrofitness of Belleville

The Front Desk Employee

The Front Desk employee is the face of the Retro Fitness brand. They are the person a member sees when he or she first walks into the facility. It is important that this person be TEAM oriented with great communication skills. The Front Desk employee wears many hats while also ensuring a positive member experience.

Live by the RETRO values

— integRity, dEdication, consisTency, expeRience and innOvation!

Requirements

• A positive upbeat personality.
• Effective ability to communicate with customers, coworkers and managers.
• The ability to multi-task.
• Customer service oriented.
• Punctual, responsible and pays attention to detail.
• CPR/AED training preferred.
• Prior sales experience in a retail setting is preferred.
• Successful completion of all Retro University courses.

Responsibilities of Front Desk Staff Member

• Greeting and checking in members as they come in.
• Resolving member issues in an effective manner.
• Membership sales and retention.
• Following up with prospects.
• Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc.
• Ensuring a safe and clean environment for all members and staff.
• Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility.
• Opening and closing the facility if scheduled.
• Following company policies and procedures.

Dress Code

All Front Desk employees are to wear company staff shirt along with black athletic pants. Sneakers must always be worn. No boots, heals, or open toe shoes or sandals. Front Desk staff should always be well groomed and neat.

Opening Shift Requirements

Opening shift employees are required to be inside the facility 15 minutes prior to scheduled opening time ensuring all items on the Opening Checklist are performed before members arrive.

About Retro Fitness

With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed.

With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey!