Front Desk & Client Services Specialist

Alberta Boilers Safety Association; Calgary; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Health and dental benefits

RRSP matching

Paid vacation days

Heated underground parking

Job summary

ABSA, the pressure equipment safety authority in Calgary, seeks a Receptionist to handle front-line customer service, inquiries, and payment processing. The role requires multitasking across duties such as mail handling, access control, and data entry to verify inspection documents.

Ideal candidates have reception experience, strong communication, and basic computer skills. Office hours are 8:00 am–4:30 pm, Monday to Friday, in-office with benefits such as health/dental coverage and RRSP

Qualifications

• Desire to provide timely customer service.
• Clear verbal and written communication.
• Proficiency with basic computer programs (email, word processing, spreadsheets).
• Experience processing payments and accounting transactions is a plus.

Responsibilities

• Answer phone inquiries and redirect to appropriate personnel.
• Assist customers in finding information for their inquiry.
• Process mail, courier pick-ups, and verify sign-in for building access.
• Record customer payment transactions in accounting software and balance daily cash.

Skills

Customer service

Communication

Computer skills

Payments processing

Job description

ABSA, the pressure equipment safety authority in Calgary, seeks a Receptionist to handle front-line customer service, inquiries, and payment processing. The role requires multitasking across duties such as mail handling, access control, and data entry to verify inspection documents.

Ideal candidates have reception experience, strong communication, and basic computer skills. Office hours are 8:00 am–4:30 pm, Monday to Friday, in-office with benefits such as health/dental coverage and RRSP