Front Desk Lead & Student Services Admin

ABM College; Calgary; On-site; CAD 32,000 - 42,000; Full time

Job summary

ABM College in Calgary, AB is seeking a friendly Receptionist to manage the front desk and deliver exceptional customer service to students, faculty, staff, and visitors. You will be the first point of contact, creating a welcoming atmosphere while coordinating inquiries, scheduling appointments, and supporting basic administrative tasks across campus.

Strong communication, organization, and MS Office skills are essential, with 1–2 years of front-desk experience and a high school diploma

Qualifications

• High school diploma or equivalent; additional qualifications in office administration are a plus.
• 1-2 years proven experience as a receptionist or in a similar role.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office Suite (Word, Excel).
• Professional demeanor with strong customer service skills.
• Ability to handle a busy front desk and manage various tasks simultaneously.
• Knowledge of administrative and clerical procedures.
• Advanced knowledge of an Admission process within a post-secondary environment demonstrating knowledge of Admission criteria, policies and procedures.
• Experience in working with a private college setting will be an asset.

Responsibilities

• Greet and welcome visitors in a courteous and professional manner.
• Answer, screen, and forward incoming phone calls, providing information as needed.
• Manage and maintain the reception area, ensuring cleanliness and organization.
• Handle student inquiries and direct them to the appropriate department or staff member.
• Coordinate and schedule appointments for meetings, interviews, and other events.
• Assist in administrative tasks, such as sorting and distributing mail, and maintaining records.
• Monitor and maintain office supplies inventory.

Skills

Verbal & written communication

Organizational skills

Multitasking

Customer service

Professional demeanor

Front desk management

Admissions process knowledge

Education

High school diploma

Office administration qualification

Tools

Microsoft Office Suite

Job description

ABM College in Calgary, AB is seeking a friendly Receptionist to manage the front desk and deliver exceptional customer service to students, faculty, staff, and visitors. You will be the first point of contact, creating a welcoming atmosphere while coordinating inquiries, scheduling appointments, and supporting basic administrative tasks across campus.

Strong communication, organization, and MS Office skills are essential, with 1–2 years of front-desk experience and a high school diploma