Food Service Supervisor

COMPASS GROUP CANADA; Alexandria; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading foodservice organization in Alexandria is seeking a Food Service Supervisor to assist in managing food service operations. The role involves supervising staff, ensuring compliance with health and safety standards, and maintaining high levels of customer service. Ideal candidates will have experience in food industry management, possess FoodSafe Level 1 Certification, and have strong supervisory skills. Join us to lead a team committed to responsible and healthy eating solutions in a dynamic environment.

Qualifications

• At least one year of strong operation food industry management experience.
• Comprehensive health and safety knowledge and training.
• Employee relations experience in a unionized environment is an asset.

Responsibilities

• Assist the Shift Managers to supervise multiple food service units.
• Ensure strict compliance with health and safety programs.
• Coordinate frequent workplace inspections and WHMIS training.

Skills

Strong supervisory skills

Customer service skills

Communication skills

Knowledge of food service catering

FoodSafe Level 1 Certification

Knowledge of Microsoft Office

Job description

Working Title: Food Service Supervisor
Employment Status: Full-Time
Starting Hourly Rate: $19.68 per hour
Address: 212 Main St. N. Alexandria ON K0C 1A0
New Hire Schedule: Monday to Friday, 7:00am-2:00pm

Start Date: ASAP
Important Information: Previous food service and cash handling experience is preferred. Schedule follows the school calendar.

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Imagine creating a place where tomorrow’s leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that’s why this is so much more than a job.

Why work with Chartwells? We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today’s students. Join our commitment to providing responsible, healthy‑eating solutions.

Click here to view our Team Member video!

Job Summary

Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.

Essential Duties and Responsibilities:

• Assist the Shift Managers to supervise multiple food service units.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

Qualifications:

Think you have what it takes to be our Food Service Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

• At least one year of strong operation food industry management experience.
• FoodSafe Level 1 Certification.
• Comprehensive health and safety knowledge and training.
• Knowledge of food service catering.
• Strong supervisory skills and the capability to motivate and lead staff.
• Employee relations experience in a unionized environment is an asset.
• Excellent customer service skills.
• Excellent communication skills (written and verbal).
• Knowledge of Microsoft Office.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.