Overview
Thunder Bay, ON
969 Fort William Road Thunder Bay ON P7B 3A6 Canada
Its fun to work in a company where people truly BELIEVE in what theyre doing!
Were committed to bringing passion and customer focus to the business.
Responsibilities
- Run the Planet Fitness group fitness program. This includes assisting new members in achieving their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.
- Familiarize members with the facility, maintain a comfortable atmosphere for members and visitors, and motivate members that seek support.
- Conduct and run the Planet Fitness program including creating and following the schedule.
- Consult with members regarding their fitness goals and provide motivation and support.
- Instruct and acclimate all members to each piece of equipment in the club, ensuring they know how to properly and safely use the equipment.
- Create bi-weekly updates consisting of a variety of exercises.
- Meet class requirements based on club size and member traffic.
- Assist in front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions
- Check members into the system
- New member sign-up
- Take prospective members on tours
- Track inventory
- Participate in the daily cleaning of the club and general maintenance of the equipment
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed
- Other duties as assigned based on club needs
Qualifications / Requirements
- Must be 18 years of age or older
- High school diploma / GED equivalent required
- A passion for fitness and health
- Upbeat and positive attitude
- Punctuality and reliability are a must
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations
- Strong listener with the ability to empathize and problem solve
- Demonstrate diplomacy in all interactions while using appropriate behaviour and language
- Current CPR Certification required
- Personal Training Certification from a preferred association (IFA ACE or NCSF) is required
Physical Demands
- Continual standing, walking, bending, crouching, and reaching
- Continual listening and talking in person or on the phone
- Must be able to regularly lift up to 50 lbs
- Will occasionally encounter toxic chemicals during shift
Equal Opportunity
Taymax Group is an equal opportunity employer. We strive to foster an inclusive and diverse workplace where all candidates and employees are treated with respect, regardless of race, colour, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity or expression, sexual orientation, family status, marital status, disability, or any other protected characteristic.
Accommodations
Taymax Group welcomes applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact Human Resources.
Applicants
Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes. Taymax Group never requires advance payments for employment or equipment. Do not provide sensitive personal information during the initial application process. Only those applicants under consideration will be contacted. Thank you for your interest in a position with Taymax Group.
Employment Type
Full-Time
Experience
years
Vacancy
1