Field Technical Service Ottawa, ON, CA Posted 2 months ago

Nutanix; Ottawa; On-site; CAD 50,000 - 70,000; Full time

Job summary

A global technology company in Ottawa is seeking a Calibration Technician. You will be responsible for ensuring customer satisfaction through timely calibration services. The ideal candidate has over two years of experience, strong customer service skills, and proficiency in Microsoft Excel. Responsibilities also include data entry, customer interaction, and quality adherence. The position involves physical work, including the ability to lift up to 50 pounds. Competitive compensation and benefits are offered.

Benefits

Competitive salary

Health insurance

Qualifications

• Minimum of 2 years of related experience.
• Strong written and verbal communication skills.
• Ability to work semi-routine assignments.

Responsibilities

• Complete calibration services to achieve customer satisfaction.
• Accurately enter data into tracking databases.
• Interact with customers regarding repairs or calibration.

Skills

Customer service skills

Communication skills

Microsoft Excel

Ability to lift 50 pounds

Education

College degree in Electronics

Job description

Responsibilities

• Achieves customer satisfaction through completion of calibration services within expected timeframes, as assigned by the customer, lead techs or supervisors.
• Accurately enters data into a tracking database.
• Creates calibration data sheets accurately and efficiently, with minimal supervision, based on instrument specifications and approved calibration procedures.
• Completes all documentation supporting customer requirements, reporting, ISO, and other quality systems.
• Interacts with customers for items requiring repair or limited calibration.
• Applies acquired job skills and company policies and procedures to complete assigned tasks.
• Performs calibrations; RF, PD & GP measurement.
• Creates datasheets.
• Performs preventative maintenance.
• Performs work at the customer location.
• Adheres to quality management system policies and procedures in the performance of work.
• Participation in Daily Scheduling, Visual Management Participation, Kaizen Participation, and Basic problem‑solving.
• Performs other laboratory support functions as required in an efficient and orderly manner.

Qualifications

• Typically requires a minimum of 2 years of related experience.
• Excellent customer service skills.
• Strong written and verbal communication skills.
• Ability to work on assignments that are semi‑routine in nature but recognize the occasional need to perform calibration by alternate, acceptable methods.
• Proficient with Windows, Microsoft Office, and Internet applications with an emphasis on Excel required.
• Ability to travel as needed for personal skill enhancement and training.
• Able to meet requirements to drive a company vehicle (Valid driver's license and clean driving record).
• Capable of lifting (50 pounds) unassisted.
• Preferred: College degree in Electronics 2 or 3 years program.
• Military Metrology / Calibration (PMEL or TMDE) training, an asset.
• Experience in equipment calibration in the following disciplines, an asset: General Purpose, Physical Dimensional, Strong Electronics fundamentals.

Security Requirements

• CGP (Control Goods Program) security clearance.
• Reliability Security Clearance.

Overview

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next‑generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward‑looking companies lead the way in software‑powered workflow solutions, data‑driven intelligence, AI‑powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. We believe in us. We believe in the power of people working together to solve problems no one could solve alone. We believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive : For you, for us, for growth.

The essential duties of this position require adherence to U.S. Government export control regulations. Accordingly, candidates must either be U.S. Persons (i.e., U.S. citizens, U.S. lawful permanent residents, or protected individuals as defined by 8 U.S.C. 1324b(a)(3)) or be prepared to collaborate with the company in securing the necessary U.S. government export authorizations. While the company encourages all interested applicants to apply, please be aware that ongoing employment is dependent upon obtaining the appropriate government export authorizations.

We are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities.

Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [e-mail].