Field Services Technician (Quebec)

Campbell Scientific; Quebec; Remote; CAD 65,000 - 85,000; Full time

Job summary

A scientific solutions provider located in Quebec is seeking a Field Services Technician. The role involves conducting installations, maintenance, and customer service in various environments. Strong bilingual communication skills and a minimum of 2 years of experience in field or electronic instrumentation are required. The position includes extensive travel and physical demands, offering competitive benefits and a supportive work culture.

Benefits

Industry competitive salaries

Excellent benefits

Company profit sharing program

Personal time off

Comprehensive safety program

Qualifications

• Minimum of 2 years of related experience with field / electronic instrumentation.
• Ability to travel extensively and work irregular hours.
• Strong mechanical skills and knowledge of electronics.

Responsibilities

• Conducting on-site installation, maintenance and troubleshooting services.
• Building and maintaining relationships with customers.
• Troubleshooting hardware and software issues.

Skills

Bilingual in French and English

Strong mechanical skills

Technical troubleshooting

Driving experience

Education

Related post-secondary education or journeyman certification

Job description

Field Services Technician (Quebec) - Bilingual

(1 Full-Time Bilingual Remote Permanent Position located in or near Montreal, Quebec)

Our operations and client services departments are key to the success of our business, and the success of our customers. These departments work together to ensure our customers receive high-quality products and customer service. Our teams focus on building, testing, and repairing products, building, and integrating larger scale solutions, and providing both on-site and remote technical support to our customers. We are looking for a Field Services Technician to join our Field Services group in our pursuit to provide our customers with the highest quality products and world-class support.

We Are Campbell Scientific

We work to make a difference and help those working to advance science and technology for the benefit of humankind. Through our advanced measurement systems, our goal is to provide key insights to people using science and technology to solve massive global challenges including severe weather, climate change, limited natural resources, sustainable food production, energy production and distribution, and infrastructure safety.

What’s in it For You?

• Industry competitive salaries.
• Excellent benefits beginning on your first day with us.
• Company profit sharing program.
• Personal time off to ensure a balance between work and life.
• Comprehensive safety program.
• A great work culture where we work hard and make the time to enjoy both our work and the people around us.
• Challenging and engaging work that makes a difference on a global scale.

What You’ll Work On

The Field Services team is responsible for seasonal travel to perform product installations, commissioning, and maintenance, along with a variety of sales and customer service responsibilities.

• Conducting on-site installation, maintenance or troubleshooting service visits while working closely with customers to build and maintain strong relationships.
• Collaboration and building close relationships with field service team members.
• Troubleshooting hardware and software issues in-house, on-site, over telephone, or email, including the potential for on-call after hours support for field sensors and other Campbell Scientific products.
• Reviewing and updating procedural, safety documentation and regularly scheduled inspections.
• Assisting with testing and configuring project/contract specific hardware.
• Coordination of work with various subcontractors and project managers.
• Tracking and managing project time, expenses, equipment, and PPE.

What We’re Looking For

• Completion of related post-secondary education or journeyman certification (for example: Electronics Engineering, Instrumentation, etc.) or equivalent.
• Minimum of 2 years of related experience with field / electronic instrumentation.
• Equivalent combinations of education and experience may be considered.
• Being fully bilingual in both French and English is required.
• Strong mechanical skills, a basic knowledge of electronics, and a high level of technical troubleshooting ability.
• Possession of Class 5 drivers’ license, three years of driving experience, and a clean 3-year abstract showing zero moving violations within the last 30 days.
• Ability to travel extensively and work irregular hours including up to 12-hour days, and over weekends based on client needs.
• Aligned with our ARCTIC Values (Accountability, Respect, Client-centric, Teamwork, Innovation and Continuous Improvement).
• Someone who places importance on working hard, working safe, having fun, and building great relationships with your peers.

Work Environment

This position involves mobile work using a computer, working in a light manufacturing environment, and mainly outdoor field work with potential exposure to wildlife. Frequent travel and outdoor work in inclement weather is anticipated, and the ability to work at heights, around water, and to work long irregular hours including nights, weekends, and extra hours based on project needs, is required.

Physical Requirements

This role requires physical strength, stamina, and endurance to perform duties that include lifting, moving equipment, working in variable weather conditions, as well as repetitive tasks in physically demanding conditions.

This role requires the ability to carry up to 85 pounds safely and being comfortable with working at heights.

Want to know more about Campbell Scientific, the culture, and more? Use the following YouTube link: https://www.youtube.com/watch?v=1hiH_2Mrkmo

To learn more about what we do, please visit our website at: www.campbellsci.ca

Want to see what other opportunities there are to join our team? Visit https://www.campbellsci.ca/current-opportunities

The above statements describe the general nature and level of work being performed in this job function. This is not intended to be an exhaustive list of all duties and indeed additional responsibilities may be assigned.

Campbell Scientific is an EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected by law.

Please note that all new hires in Canada must be fully vaccinated against COVID-19 and provide proof as required.