Field Service Technician II - Calgary / Edmonton, AB

Danaher; Alberta; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading medical technology firm is seeking a Field Service Technician II to install, maintain, and repair diagnostic equipment across Alberta. Candidates should have an associate degree in a relevant field and 2+ years of experience in technical service. The role allows for flexible remote work arrangements and requires frequent travel. Compensation ranges from CAD 30.00 to CAD 40.00 per hour, with bonus eligibility and a comprehensive benefits package.

Benefits

Flexible work arrangements

Comprehensive benefits package

Paid time off

Qualifications

• 2+ years of hands-on experience in repairing and maintaining electronic, electro-mechanical, or refrigeration instruments.
• Experience in regulated laboratory environments is a plus.

Responsibilities

• Install, maintain, and repair equipment at customer sites.
• Troubleshoot technical issues and provide training and support.
• Document service activities per Health Canada and FDA standards.

Skills

Technical aptitude

Problem-solving skills

Customer service

Education

Associate degree or college diploma in Electronics, Mechanical, or Robotics Engineering

Job description

Overview

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Leica Biosystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Leica Biosystems, we’re not just shaping the future of cancer diagnostics — we’re transforming lives. Our mission of “Advancing Cancer Diagnostics, Improving Lives” is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you’re not just taking a job; you’re becoming part of a passionate team that knows every moment matters when it comes to cancer. You’ll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you’ll be inspired each day to stretch, grow, and make an impact.

Responsibilities

• The Field Service Technician II is responsible for installing, maintaining, and repairing equipment at customer sites. They ensure timely and efficient service delivery, troubleshoot technical issues, perform preventive maintenance, and provide customer training and support as needed.
• Travel primarily within Canada to cover Alberta and other regions as required; remote work from Calgary/Edmonton with Regional Field Service Manager oversight.
• Provide technical service including installation, maintenance and repair of mechanical, electro-mechanical, electronic, and refrigeration instruments.
• Ensure operational compliance and communication by documenting service activities per Health Canada, FDA, and Leica policies, and maintain timely communication with internal teams and external customers to meet expectations.
• Demonstrate professionalism and continuous development by expanding product and application knowledge, representing the company with integrity, and maintaining high customer satisfaction.

Qualifications

• The essential requirements of the job include:
• Associate degree, college diploma, or undergraduate degree in Electronics, Mechanical, or Robotics Engineering.
• 2+ years of hands-on experience in repairing and maintaining electronic, electro-mechanical, or refrigeration instruments.
• Proven technical aptitude and problem-solving skills with a focus on delivering high-quality service in field environments.

Travel, Driver Requirements & Physical/Environment

• This position requires up to 80% flying and/or driving travel, including overnight stays. Travel will primarily be domestic but may occasionally be international.
• Must have a valid driver’s license with an acceptable driving record.
• Ability to regularly lift, move, slide, raise and/or place up to 50 lbs. Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms.

Nice to Have

• Experience in regulated laboratory environments, medical device servicing, or hospital-based technical support.
• Experience as a Biomedical Engineer is considered an asset due to overlap in technical expertise and customer-facing service delivery.

Benefits & Work Arrangement

Leica Biosystems, a Danaher operating company, offers a broad array of benefits. See Danaher Benefits Info for details.

The company supports flexible, remote working arrangements for eligible roles. This position is eligible for a remote work arrangement; more details will be provided during the interview process.

Compensation & Legal

The hourly range for this role is CAD 30.00 – CAD 40.00 per hour. This range may be modified in the future. The role is eligible for bonus/incentive pay. A comprehensive benefits package includes paid time off and health benefits.

Note: Compensation details are provided as a range and may be modified at the company’s sole discretion, consistent with applicable law.

Equal Opportunity

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We provide reasonable accommodations to applicants with disabilities. For accommodation requests, contact [e-mail].

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