Field Service Technician

Total PowerGen Solutions; Nova Scotia; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading power solutions provider is seeking a Generator Field Service Technician to join their team in Nova Scotia. The successful candidate will be responsible for performing emergency service and preventative maintenance on generators, testing and verifying electrical components, and ensuring strong customer relationships. Applicants should have a minimum of 3 years of experience, a Power Generation Diploma or equivalent, and excellent customer service skills. Full-time position with after-hours on-call requirements and benefits, including RRSP matching and paid time off.

Benefits

Employer RRSP matching program

Health & wellness spending accounts

Paid time off

Tuition reimbursement

Company vehicle for select roles

Qualifications

• Minimum 3 years’ experience as a generator field service technician.
• Valid driver's license in good standing.
• Ability to work efficiently with minimal supervision.

Responsibilities

• Perform emergency service and preventative maintenance for generators.
• Test, measure, and verify electrical component operations.
• Build strong customer relationships through professional communication.

Skills

Customer service skills

Electrical systems knowledge

Mechanical troubleshooting

Verbal communication skills

MS Office proficiency

Education

Power Generation Diploma or equivalent

Job description

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• Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
• Test, measure, and verify electrical component operations, including energized components and electrical fields.
• Program, test, and connect transfer switches.
• Program, test, and trouble shoot both generators set and synchronizing controls system.
• Conduct startups and load bank tests as required.
• Operate / diagnose engine driven gensets powered by diesel or natural gas.
• Build strong customer relationships by engaging in positive, professional communications.
• Maintain all company tools and materials, including an accurate inventory of parts.
• Communicate with the Supervisor on all aspects of service.
• Complete required service and equipment performance reports as required.

What You Need

• Minimum 3 years’ experience as a generator field service technician.
• College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
• A valid driver's license in good standing.
• Working knowledge of D/C and A/C electrical systems.
• Mechanical, engine, and electrical trouble shooting skills.
• Superior customer service skills and track record.
• Professional verbal and written communication skills.
• Comfortable using MS Office suite including Outlook suite.
• The ability to work efficiently with minimal supervision.

Working Conditions

• After hours On-Call – Required
• Heavy lifting and physical exertion is required
• Ability to work irregular hours / overtime
• Full time position plus approved OT
• Willing to work locally and throughout the Province of Nova Scotia.
• Occasional travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.
• In the case of a power outage or declared State of Emergency by any level of Government, be available for work.
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We Offer

• Employer RRSP matching program.
• Health & wellness spending accounts and Employee Assistance Program.
• Paid time off and statutory holidays.
• Tuition reimbursement and professional development opportunities.
• Company vehicle for select roles and on-site parking.