Family Connector - 1225

The Family Centre; Edmonton; On-site; CAD 49,000 - 64,000; Full time

Job summary

A community-focused organization in Canada is hiring Family Connectors to support vulnerable families involved with Children and Family Services. The role includes providing in-home and community support, building therapeutic relationships, and engaging families in cultural practices. Candidates should possess relevant education, excellent problem-solving skills, and an understanding of Indigenous culture. The organization offers comprehensive onboarding, a competitive salary between $49,112 to $63,892 annually, and generous benefits including paid training and vacation.

Benefits

Fully paid employee group benefits plan

Health spending account

3 weeks vacation

Ongoing paid training

RRSP-matching

Paid sick time

Agency-wide social events

Qualifications

• Degree in Child & Youth Care, Social Work, or related fields.
• Experience with Indigenous culture and communities is essential.
• Extensive experience in youth and family social services.

Responsibilities

• Provide in-home support to families involved with Children and Family Services.
• Build therapeutic relationships using a trauma-informed care approach.
• Coordinate external resources to meet service plan objectives.

Skills

Building relationships

Problem solving

Organizational skills

Collaborative skills

Counselling skills

Education

Degree in Child & Youth Care or Social Work

Degree in Human Services

Diploma in Child & Youth Care or Social Work

Certificate in Human Services Sector

Job description

Why work with us:

The Family Centre is looking for (3) Family Connectors who enjoy building effective working relationships with families, community resources, and various supportive parties. We are focused on Trauma-Informed Care for both our communities and staff teams, and provide services based on research and evidence-based practices. We encourage employees to bring their authentic self to work in our diverse and inclusive environment. The organization is committed to Indigenous ceremony and practice and welcomes knowledge of ceremony and lived experience. Our culture is focused on providing a safe and supportive workplace including paid training, excellent benefits, a wellness program, and much more.

What you will be doing:

As a Family Connector (FC), you will provide in-home and community-based support to vulnerable children and families who have Children and Family Services involvement. Your caseload will include primarily Indigenous families and individuals who have experienced trauma and multigenerational abuse and neglect. Operating on a flexible work schedule which includes some evenings and weekends, you will build therapeutic relationships with parents using basic counselling skills and a trauma-informed care approach. You will work as a member of a collaborative team and will be responsible for the coordination, initiation, and mobilization of internal and external resources required to meet the service plan objectives. You will engage your excellent problem solving, organizational and collaborative skills.

• Support familytime between children in care and their parents and/or significant others in their life. Amplify caregiver's strengths while modelling and teaching parenting skills, child development, play, structure and routine, and positive discipline.
• Support children and parents to connect with their culture and support Indigenous families to participate in ceremony.
• Identify, strengthen and reconnect relationships with family, kin, and friends creating long term support for the wellbeing, reunification and safety of the children.
• Initiate and facilitate family support network meetings.
• Assess ongoing risk for children and families receiving services as per the Child Youth and Family Enhancement Act (CYFEA).
• Transport parents and children as needed between appointments and scheduled family time.
• Complete formal documentation and ensure file standards are met.
• Provide on-call support to families 24/7 on a rotational basis.

What you will bring to the role:

• Degree in Child & Youth Care, Social Work (or)
• Degree in Human Services (Psychology, Sociology, Education, Human Ecology or Early Childhood Development) with experience in the field (or)
• Diploma in Child & Youth Care or Social Work with related experience (or)
• Certificate in Human Services Sector with extensive experience with Indigenous culture and communities.

Background Check Process & Requirements:

• As a part of the selection process, The Family Centre will conduct reference checks with your most recent employers.
• Police Information Check – Vulnerable Sector (completed within the last 6 months).
• Child Intervention Records Check (completed within the last 6 months).
• Registration with a professional body, if eligible (such as RSW).
• $2 million Vehicle Liability Insurance.
• Reliable Vehicle, available for regular use and valid driver’s license.
• 5‑years Driver Abstract.
• Our Children Are Sacred Youth Suicide Prevention Training or ASIST Suicide Intervention Training within 3 months of start date.
• Standard First Aid Level C CPR within 3 months of start date.

What you can expect:

• Training – comprehensive onboarding/orientation process which includes service specific, leading‑edge training, and agency‑wide core training.
• Feedback – a strong reflective supervision model that provides regular formal and informal opportunities for feedback.
• Performance Coaching – formal and informal coaching regarding the development of personal and professional growth and development.
• Reasonable Accommodation – The Family Centre will provide reasonable accommodation when requested by a qualified applicant or employee.

Compensation

• $49,112 to $63,892 annually.
• On‑call compensation.
• 36.5‑hour work week.
• Fully paid employee group benefits plan.
• Health spending account.
• 3 weeks’ vacation.
• RRSP‑matching.
• Ongoing paid training.
• Mileage compensation.
• Paid sick time (up to 8 days per calendar year).
• Agency‑wide social events.
• Employee Resource Groups.

Closing Date: December 12, 2025

The Family Centre thanks all applicants in advance. Only those candidates selected for an interview will be contacted.