Facilities Technician / Commercial Building Operator

Inside Edge Properties; Ottawa; On-site; CAD 30,000 - 60,000; Full time

Job summary

A real estate management company in Ottawa seeks a Building Operator to maintain and ensure the quality of buildings. Responsibilities include routine inspections, vendor communication, and emergency response. Candidates must possess a valid Canadian driver's license and experience in commercial building operations. Knowledge of HVAC and plumbing systems is vital, along with strong communication and customer service skills. The position is full-time and requires on-call availability for emergencies.

Benefits

Competitive compensation package

Performance-based pay

Comprehensive benefits

Qualifications

• Experience in commercial building operations is required.
• Eligibility for Level II Secret clearance.
• Excellent customer service and communication skills.

Responsibilities

• Perform routine maintenance and upkeep of buildings.
• Inspect physical condition and cleanliness of properties.
• Communicate with vendors to address deficiencies.

Skills

Customer service skills

Communication skills

Knowledge of building codes

Knowledge of HVAC systems

Knowledge of plumbing systems

Education

Training or certifications in building operations

Valid Canadian driver’s license

Tools

Office 365 (Sharepoint, Outlook, Teams)

Yardi

Job description

Inside Edge Properties (IEP) is a premium, full-service real estate management company that brings innovative and strategic thinking to the commercial real estate industry in the greater Ottawa area.

Our reputation is founded on integrity, expertise, and an unwavering commitment to client satisfaction. We’re proud to be a long-standing and trusted service provider to many of the region’s most successful commercial real estate owners and tenants.

The Role

Reporting to the Building Operations Supervisor, the Building Operator performs routine maintenance and upkeep of buildings in our commercial real estate portfolio, comprising office, retail, industrial, and mixed-use properties. This role is 100% in-person and on-call duties are required.

Key Responsibilities

• Proactively inspect the physical condition and cleanliness in the properties’ common areas and grounds to ensure they are presented to a premium standard for clients, tenants, and prospective tenants. Communicate with vendors to address deficiencies and resolve any items needing improvement.
• Conduct regular interior and exterior inspections of properties, using the electronic work order system to document action items to be addressed by the building operations team or outside contractors.
• Ensure that vendor responsibilities as outlined in vendor service agreements are being performed on schedule, according to scope, and to the best standard possible. Work with vendors / contractors on site as required.
• Review preventative maintenance schedules and ensure they are carried out according to schedule.
• Coordinate minor repairs and advise manager/team of major repairs.
• Promptly responding to electronic work orders submitted via facility management software.
• Facilitate the testing of fire alarm and other emergency systems in accordance with code.
• Respond immediately to emergency situations (fire, evacuation, equipment failure, etc.).
• Communicate with tenants and building owners in a timely and professional manner.
• Proactively communicate with the Manager, Properties & Projects about any anticipated or existing operational impacts of project work.
• Accompany the Manager, Properties & Projects during walk-throughs of tenant spaces for the tenant move-in and move-out process, communicating any areas of concern.
• Be available for on-call duty for after-hours building emergencies on a pre-determined, rotating schedule.
• Maintain a clean and safe workplace and ensure any Health & Safety issues are reported to the Building Operations Supervisor.
• Perform additional job duties as requested.

Skills & Qualifications

• A valid Canadian driver’s license with access to a reliable personal vehicle is required.
• Eligibility for Level II Secret clearance is required.
• Experience in commercial building operations.
• Working knowledge of HVAC, electrical, and plumbing systems.
• Excellent customer service and communication skills.
• Knowledge of building and fire codes, the Occupational Health and Safety Act, and WHMIS procedures.
• Proficiency in Office 365 (Sharepoint, Outlook, Teams). Experience with Yardi is a strong asset.
• Experience with BAS (building automation systems) is a strong asset.
• Training or certifications in building operations is a strong asset.

Compensation & Benefits

IEP offers a competitive compensation package including base salary, performance-based variable pay, pension, and comprehensive benefits.

Inside Edge Properties is committed to a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, disability age, or veteran status. For individuals with disabilities who would like to request an accommodation, please contact us at [e-mail]