Executive Director

JPMorgan Chase; Toronto; On-site; CAD 120,000 - 160,000; Full time

Job summary

A leading financial institution in Toronto is seeking a Director of Software Engineering to lead agile software delivery teams and manage the delivery of technical solutions. This role involves providing strategic direction, managing cross-functional collaboration, and influencing peers across the organization. The ideal candidate will have extensive experience in C/C++ programming and the payments domain, with a strong focus on diversity and team culture. Competitive compensation and comprehensive benefits are part of the package.

Benefits

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Qualifications

• 15-17 years of applied experience in technology.
• 5+ years leading technologists to solve complex technical problems.
• Proven experience in managing diverse teams.

Responsibilities

• Manage agile software delivery teams.
• Drive the technology delivery in collaboration with product partners.
• Oversee projects and stakeholder management.

Skills

Leadership in software delivery

C/C++ programming

Payments domain knowledge

Agile processes

Excellent communication skills

Problem-solving skills

Education

Formal training on Technology concepts

Tools

SQL/Oracle/NoSQL

Job description

At JP Morgan Chase, we look first and foremost for people who are passionate around solving business problems through innovation & engineering practices. Make an impact on our business by leveraging your skills as a Director of Software Engineering in building a team of technologists who will deliver Chase's critical Frontend Authorization platform part of Acquiring Platforms Rails Technology.

As a Director of Software Engineering at JPMorgan, you lead multiple technical areas, manage the activities of multiple departments, and collaborate across technical domains. Your expertise is applied cross‑functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances.

Job responsibilities

• Manage agile software delivery teams and partnering with the Product partners to drive technology delivery.
• Owning complete end‑to‑end responsibility of delivery of technical solutions to business/product owners.
• Assess and manage a strong pool of talent in order to build a diverse and inclusive team and culture within the organization.
• Manage all aspects of technology delivery including planning and execution of monthly/ad‑hoc production releases.
• Provide leadership and direction to teams while frequently overseeing employee populations across multiple areas.
• Act as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives.
• Manage multiple stakeholders, complex projects, and large cross‑product collaborations.
• Influence peer leaders and senior stakeholders across the business, product, and technology teams.
• Champion the firm's culture of diversity, equity, inclusion, and respect.
• Ensure 100% employee engagement and client satisfaction.

Required Skills

• Experience in leading & ensuring production stability, scalability and security of large/critical platform knowledge in C/C++ programming, Unix.
• Extensive Knowledge in payments domain.
• Formal training or certification on Technology concepts and 15‑17 years applied experience.
• In addition, 5+ year of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise and more broadly across the organization.
• Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale.
• Experience leading complex projects supporting system design, testing, and operational stability.
• Knowledge in SQL/Oracle/NoSQL Db or any other DBMS required.
• Knowledge in payments lifecycle, Authorizations and Settlement.
• Well versed with various Agile processes.
• Well versed in User Story writing, Acceptance criteria creation.
• Well versed in mapping Business documents to Technical User Stories.
• Excellent verbal and written communication skills.
• Experience with hiring, developing, and recognizing talent.
• Good analytical and problem‑solving skill and right attitude to collaborate with the global team.

Preferred Skills

• Ability to present and discuss technical information in a way that establishes rapport, persuades others, and gains understanding.
• Solid interpersonal, negotiating, and marketing skills to work with users, senior management, and external personnel on significant matters, often requiring coordinated activity across organizational lines.
• Ability to exercise independent judgment and creative problem‑solving techniques in a highly complex environment using technology.

About us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veteran

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.