Software Development Engineer - Amazon Web Services

Amazon Development Centre Canada ULC; Vancouver; On-site; CAD 114,000 - 192,000; Full time

Job summary

Join a leading company as a Software Development Engineer to innovate in cloud-based contact centers. You will lead the design and development of features, collaborating with technical leaders and focusing on customer experience. This role offers competitive salary and comprehensive benefits, along with opportunities for career development.

Benefits

Comprehensive medical, financial, and wellness benefits

Opportunities for equity and sign-on bonuses

Access to mentorship programs

Supportive culture promoting work-life balance

Qualifications

• 3+ years of professional software development experience.
• 2+ years of system design or architecture experience.

Responsibilities

• Lead the end-to-end design, development, and release of Amazon Connect features.
• Develop scalable and resilient systems focused on customer experience.

Skills

Software Development

System Design

Scalability

Reliability

Collaboration

Education

Bachelor's degree in Computer Science

Job description

Join Amazon Web Services (AWS) as a Software Development Engineer for Amazon Connect, a cloud-based contact center revolutionizing how businesses deliver personalized customer service. You’ll be part of a team developing intuitive technology solutions that address enduring business challenges.

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AWS leverages its global experience to build turnkey solutions for companies managing daily operations. This role offers a chance to contribute to a service trusted by millions, blending innovation, AI, and cloud technology to reshape the industry.

About the role: Software Development Engineer

As a Software Development Engineer, you will lead the end-to-end design, development, and release of Amazon Connect features. You’ll collaborate with senior technical leaders, working across the stack with modern web technologies, NoSQL databases, and AI optimization.

This is a rare opportunity to influence a rapidly growing product early in its lifecycle. You’ll develop scalable and resilient systems, with a constant focus on customer experience. Your work will directly impact how businesses build modern contact centers in the cloud.

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Benefits and Salary

• Competitive base salary: $114,800/year – $191,800/year, based on experience and skills
• Comprehensive medical, financial, and wellness benefits
• Opportunities for equity, sign-on bonuses, and other compensation forms
• Access to mentorship programs, career development resources, and inclusive affinity groups
• Supportive culture promoting work-life balance and flexible working arrangements

Job Type: AWS Software Development

Pay Range: $114,800 – $191,800 (depending on experience and qualifications)

Requirements / Skills

• 3+ years of professional software development experience
• 2+ years of system design or architecture experience focusing on scalability and reliability
• Proficiency in at least one programming language
• Experience in the full software development lifecycle, including coding standards, code reviews, source control, build processes, testing, and operations
• Bachelor’s degree in computer science or equivalent

How to Apply

If you’re ready to innovate in the cloud contact center space and work on impactful projects, apply now through Amazon’s official careers page using the button below.

Know someone who might be interested? Share this job posting and help them join Amazon Web Services!

This opportunity lets you drive innovation in cloud-based contact centers. Highlight your experience in full-stack development, AI optimization, and scalable system design.

During your application, emphasize your ability to manage end-to-end software projects, collaborate with cross-functional teams, and solve complex engineering challenges.