EdTech Account Manager — Renewals & Growth (Hybrid)

D2L; Toronto; Hybrid; CAD 70,000 - 85,000; Full time

Benefits offered by this job

Learning and Growth opportunities

Tuition reimbursement of up to $4,000 CAD

Paid Volunteer Days

Employee wellbeing services

Competitive Benefits Package

Dog Friendly Offices

Job summary

A leading educational technology company seeks an Account Manager with a strong background in sales and account management. This hybrid role involves managing renewals and enhancing customer satisfaction while achieving revenue targets. Successful candidates will possess excellent communication skills and experience building relationships with senior executives. The position is based in Toronto or Kitchener and offers a salary range of $70,000—$85,000 CAD.

Qualifications

• 4+ years of experience in Sales, Account Management, and/or Customer Success.
• Strong written and verbal communication skills.
• Experience building relationships with senior executives.
• Self-driven and able to juggle multiple projects.
• Optional familiarity with EdTech solutions.

Responsibilities

• Renew and upgrade contracts across your portfolio.
• Contribute to customer value and reduce churn.
• Develop relationships with prestigious institutions.
• Empower customers to create engaging interactive content.
• Collaborate across international teams.

Skills

Sales

Account Management

Customer Success

Communication

Relationship Building

Attention to Detail

Service-mindset

Tools

CRMs Copper

Salesforce

Stripe

Job description

A leading educational technology company seeks an Account Manager with a strong background in sales and account management. This hybrid role involves managing renewals and enhancing customer satisfaction while achieving revenue targets. Successful candidates will possess excellent communication skills and experience building relationships with senior executives. The position is based in Toronto or Kitchener and offers a salary range of $70,000—$85,000 CAD.