Technical Account Manager, Enterprise - Remote

AfterShip; Toronto; Hybrid; CAD 111,000 - 150,000; Full time

Benefits offered by this job

Healthcare coverage from day 1

Unlimited PTO

Annual learning & wellness benefit

Monthly book perk

In-office lunch benefits

Job summary

A leading eCommerce automation platform in Toronto seeks a Technical Account Manager to oversee technical engagements with enterprise clients. This role requires over 3 years of experience and involves managing customer accounts, providing technical support, and ensuring successful integrations. The company offers a flexible, inclusive culture with competitive compensation. Join a team that's transforming the eCommerce experience and empowering businesses to thrive post-purchase.

Qualifications

• 3+ years experience in customer-facing technical roles.
• Proven ability to engage with cross-functional teams.
• Strong project management and problem-solving skills.

Responsibilities

• Lead technical setup for enterprise customers.
• Provide ongoing technical support for smooth operations.
• Manage migration processes and address escalated issues.

Skills

IT consulting

Application development

SQL databases

DevOps consulting

REST API expertise

Job description

A leading eCommerce automation platform in Toronto seeks a Technical Account Manager to oversee technical engagements with enterprise clients. This role requires over 3 years of experience and involves managing customer accounts, providing technical support, and ensuring successful integrations. The company offers a flexible, inclusive culture with competitive compensation. Join a team that's transforming the eCommerce experience and empowering businesses to thrive post-purchase.