Client Success & Growth Account Manager

YuJa; Toronto; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

100% employer-paid health, vision, and dental benefits

Gym subsidies

Flexible work hours

Company-provided snacks and drinks

Employee recognition programs

Professional development reimbursements

Team engagement activities

Job summary

A software development company in Toronto seeks an Account Manager to strengthen client relationships and ensure successful experiences with their SaaS products. The role involves providing training, managing contracts, and identifying upselling opportunities. The ideal candidate has 1-3 years of client support experience, strong sales skills, and communicates effectively. Benefits include a competitive salary starting at $50,000/year, health benefits, and opportunities for professional growth.

Qualifications

• 1-3 years of experience in client/customer support.
• Strong sales skills and ability to communicate product value.
• Exceptional problem-solving and communication skills.

Responsibilities

• Build strong relationships with enterprise clients.
• Lead negotiations for agreement renewals.
• Provide in-depth training and support for clients.
• Monitor client accounts for trends and risks.

Skills

Client/customer support

Sales skills

Problem-solving

Written and verbal communication

Engaging with senior-level professionals

Time management

Team collaboration

Job description

A software development company in Toronto seeks an Account Manager to strengthen client relationships and ensure successful experiences with their SaaS products. The role involves providing training, managing contracts, and identifying upselling opportunities. The ideal candidate has 1-3 years of client support experience, strong sales skills, and communicates effectively. Benefits include a competitive salary starting at $50,000/year, health benefits, and opportunities for professional growth.