Enterprise Account Manager - Growth & Renewals

Mentimeter; Toronto; Hybrid; CAD 80,000 - 97,000; Full time

Benefits offered by this job

Hybrid work schedule

Leadership development program

Competitive compensation

Job summary

Mentimeter, an engagement platform, is seeking an Account Manager to lead expansion with our Enterprise customers across North America. The role emphasizes revenue growth, renewals, and strategic advisory to customers.

A hybrid Toronto-based position requiring in-office presence three days a week. You will collaborate with Customer Success, Marketing, and Product teams to drive pipeline, assess opportunities with data, and manage long-term customer relationships.

Qualifications

• 2+ years experience as CSM or account manager in SaaS.
• Ability to assess business opportunities and use data to persuade others.
• Strong negotiation, pipeline and forecasting skills.

Responsibilities

• Full commercial ownership of our current HighTouch customers across North America.
• Drive revenue growth by building a strong pipeline and expanding our customers.
• Manage a continuous pipeline for new expansion and up-sell opportunities.
• Ownership of renewals of ongoing agreements to prevent churn.
• Collaborate with Customer Success Managers on strategic enterprise customers.
• Work with marketing and product teams by voicing customer needs and market trends.
• Coordinate with other sales roles on day-to-day tasks.

Skills

CSM experience

Account management

SaaS sales

Education

Bachelor or Master’s degree

Job description

Mentimeter, an engagement platform, is seeking an Account Manager to lead expansion with our Enterprise customers across North America. The role emphasizes revenue growth, renewals, and strategic advisory to customers.

A hybrid Toronto-based position requiring in-office presence three days a week. You will collaborate with Customer Success, Marketing, and Product teams to drive pipeline, assess opportunities with data, and manage long-term customer relationships.