Ecommerce Product Operations Specialist

Canada Goose; Canada; On-site; CAD 62,000 - 86,000; Full time

Job summary

A leading lifestyle brand in Toronto is seeking an Ecommerce Product Operations Specialist to enhance online product experiences. This role involves managing product information workflows, ensuring catalog accuracy, and collaborating with cross-functional teams. Ideal candidates should have 3–5 years in eCommerce operations, experience with Shopify and Salesforce, and a keen eye for detail. This role promises career growth and a supportive working environment.

Benefits

Comprehensive Total Rewards Program

Career growth opportunities

Donation matching and paid volunteer time

Access to health support

Inspiring colleagues and leaders

Qualifications

• 3–5 years’ experience in eCommerce operations or product catalog management.
• Hands-on experience with Shopify and Salesforce Commerce Cloud.
• Strong understanding of product data structures.

Responsibilities

• Ensure catalog is accurate, consistent, and complete across all platforms.
• Drive operational efficiency and collaboration across teams.
• Manage catalog tools like Cloudinary and Salsify.

Skills

eCommerce operations

Digital merchandising

Product catalog management

Attention to detail

Collaboration

Problem-solving skills

Tools

Shopify

Salesforce Commerce Cloud

Cloudinary

Salsify

Job description

Salary Range: $62,000.00 - $86,000.00 / year

About the salary range: We’re committed to being open and fair about pay. The range shown reflects what we typically offer for this type of role. When we make an offer, we consider the responsibilities of the position, market data, and internal equity to ensure consistency across our team. Your actual offer will depend on your experience, skills, and alignment with the role.

Vacancy status: This posting represents an active vacancy for which we are currently hiring.

Location: Toronto

Address: 100 Queens Quay East Toronto, Ontario M5E 1V3 Canada

Job Title: Ecommerce Product Operations Specialist

Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game‑changing people.

Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.

Position Overview

We’re looking for an Ecommerce Product Operations Specialist to help shape how customers experience our products online.

You’ll be responsible for ensuring the accuracy, structure, and consistency of our product catalog across eCommerce platforms delivering a high-quality, well‑organized assortment that supports both customer experience and business goals.

This role sits at the intersection of data, tools, and creativity: you’ll manage product information workflows, own catalog‑related systems, and collaborate closely with cross‑functional teams to keep everything running efficiently.

Success in this role is measured by catalog accuracy, process reliability, and the seamless presentation of products across our online channels.

What You’ll Do

1. Product Data Management & Catalog Excellence

Ensure the catalog is accurate, consistent, and complete across all systems and touchpoints.

• Maintain product listings with correct descriptions, imagery, specifications, and pricing.
• Oversee product structure and attributes to ensure clarity and usability.
• Conduct regular catalog audits to detect and correct data inconsistencies or missing information.
• Coordinate with Category Management, CGAgency and Content teams to ensure product data is launch‑ready.

2. Process Improvement & Cross‑Team Enablement

Drive operational efficiency and ensure smooth collaboration across digital functions.

• Streamline catalog workflows, documentation, and data governance processes.
• Support testing and rollout of new catalog or product‑related functionalities.
• Collaborate with UX, Product, and Development teams to ensure accurate data and asset readiness for new features or site updates.
• Identify and communicate operational or system gaps impacting product presentation and recommend solutions.

3. Catalog Tools Ownership: Cloudinary & Salsify

Manage and evolve catalog tools to support scalable, high‑quality product operations.

• Oversee daily use and optimization of Cloudinary and Salsify for product content management.
• Define operational requirements and improvements to enhance efficiency.
• Ensure proper integration with Shopify and Salesforce Commerce Cloud.
• Recommend automation or process enhancements to improve catalog scalability and reliability.

Let’s Talk About You

• 3–5 years’ experience in eCommerce operations, digital merchandising, or product catalog management.
• Hands‑on experience with Shopify and Salesforce Commerce Cloud.
• Familiarity with Cloudinary, Salsify, or similar PIM/DAM systems.
• Strong understanding of product data structure, categorization, and digital asset management.
• Excellent attention to detail and ability to spot inconsistencies in product information, naming, or presentation.
• A strong sense of fashion and product presentation — you understand color coordination, materials, textures, and how they translate online.
• Able to balance data accuracy with brand aesthetics, ensuring the catalog not only works well but looks right.
• Collaborative, proactive, and comfortable working across technical, creative, and commercial teams.
• Strong communication and problem-solving skills, with a structured, solution‑oriented mindset.

What’s in it For You

• A company built on Canadian roots and heritage
• Your work is recognized with a comprehensive and competitive Total Rewards Program
• Opportunities for career growth through numerous internal and external programs
• Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
• Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• Inspiring leaders and colleagues who will lift you up and help you grow

At Canada Goose, we believe that belonging goes beyond mere inclusion. It’s about being part of a community that values, supports, and empowers you. We thrive when we can be our authentic selves. Our community is built on empathy and the understanding that every individual’s experience is unique, and every voice is important. We also recognize that communities are ever evolving, and that our work is never done. At Canada Goose, belonging is more than just an ideal—it’s the key to unlocking our collective potential, taking us further together.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e‑mail us at [e-mail].