Sales Engineer

Shakudo; Toronto; On-site; USD 56,000 - 86,000; Full time

Job summary

An innovative firm is seeking a Sales Engineer to drive technical sales engagements in AI and machine learning. This role involves leading system demonstrations, designing solutions, and serving as a trusted advisor to clients. You will work with cutting-edge technologies and contribute to a platform that transforms how organizations utilize data and AI. If you have a strong technical background, excellent communication skills, and a passion for problem-solving, this is a fantastic opportunity to join a dynamic team that values innovation and diversity.

Benefits

Work on cutting-edge technologies

Diversity and inclusivity commitment

Equal employment opportunities

Qualifications

• Strong technical background in AI and machine learning.
• Extensive experience in solution engineering or technical sales.

Responsibilities

• Lead technical aspects of sales engagements and system demonstrations.
• Act as the primary technical contact during sales interactions.

Skills

AI and machine learning

Technical sales

Interpersonal skills

Problem-solving

Communication skills

Education

Bachelor’s degree in Computer Science

Master’s degree in AI

Tools

Shakudo AI platform

Data and AI technologies

Job description

About the Job & Shakudo

At Shakudo, we are building the world’s first operating system for data and AI. We use the term operating system in the truest sense of the word. Like iOS, Windows and Linux, Shakudo’s end-to-end OS offers ever-evolving, automatically operated, best-of-breed open-source components tailored to each business's unique needs.

We are looking for a Sales Engineer to play a key role in our sales team. This position involves leading the technical aspects of the sales process, from demonstrating our capabilities in AI and machine learning to designing and implementing solutions that align with our clients' strategic needs. The ideal candidate will bring a strong technical background in AI, a passion for problem-solving, and a commitment to delivering value to our customers.

Key Responsibilities:

• Lead the technical aspects of sales engagements, including system demonstrations, solution design, and technical validations through proofs of concept (POC).
• Act as the primary technical point of contact for customers during sales interactions, engaging with various stakeholders including executives, AI practitioners, and data scientists.
• Provide expert knowledge on the Shakudo AI platform, educating customers and internal teams on its capabilities and best use cases.
• Serve as a trusted advisor to customers, guiding them on AI strategy, best practices, and end-to-end solutions that include model building, deployment, and management.
• Collaborate with sales leaders to meet revenue targets and ensure a smooth transition of customers to our post-sales support and success teams.
• Influence product development and marketing strategies by conveying customer feedback and market demands to internal teams, including product development and engineering.
• Develop and optimize pre-sales processes and tools, ensuring efficient and impactful customer engagements.

Qualifications:

• Bachelor’s or master’s degree in Computer Science, AI, or a related technical field.
• Extensive experience in solution engineering, technical sales, or a similar role within the AI/ML domain.
• Proficient in AI/ML technologies, with a deep understanding of data and machine learning workflows and best practices.
• Strong interpersonal and communication skills, capable of conveying complex technical details coherently to both technical and non-technical audiences.
• Demonstrated ability to develop strategic customer relationships, understanding their business challenges and technological needs.
• Direct experience with cutting edge data and AI technologies.
• Proven track record of successful technical customer engagements.

Why Join Shakudo:

• Work on cutting-edge technologies in machine learning and high-performance computing.
• Contribute to a platform that reshapes how organizations leverage data and AI.
• Be part of a dynamic team that values innovation, efficiency, and diversity.
• Shakudo is committed to diversity and inclusivity in the workplace. We offer equal employment opportunities to all applicants, irrespective of race, religion, gender, age, or any other status. We ensure accommodations are provided to those with disabilities throughout the recruitment process and employment tenure.

Shakudo is an equal opportunity employer and encourages candidates of all backgrounds to apply. We foster diversity and inclusivity and welcome applications from a broad range of backgrounds and experiences.