Assistant Manager

DSW-Designer Shoe Warehouse; Ottawa; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading footwear retail company is seeking an Assistant Manager in Ottawa, ON, to enhance store performance through effective team leadership and exceptional customer experiences. The ideal candidate will have a strong sales background, the ability to motivate others, and will be proficient in MS Word and Excel. Benefits include competitive pay, discounts, and opportunities for growth. Join a company that values diversity and encourages self-expression.

Benefits

30% discount on merchandise

Competitive benefits package

Paid Time Off

Flexible scheduling

Monthly bonus potential

Employee Assistance Program

Unlimited training opportunities

Qualifications

• Proven success in achieving sales and profitability targets.
• Strong leadership capabilities and positive energy.
• Ability to motivate team members.

Responsibilities

• Assume leadership roles to maximize store business results.
• Recruit, manage, and develop top talent who love shoes.
• Balance company policies and operational integrity.

Skills

Sales achievement

Team leadership

Motivational skills

Computer proficiency

Multitasking

Tools

MS Word

Excel

Job description

Overview

WILL YOUR SHOES TAKE YOU TO A CAREER AT DSW?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

We’re looking for an Assistant Manager for our DSW banner who will put their best foot forward.

As an Assistant Manager, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a fast-paced environment, lead a dynamic team, collaborate and execute on operational excellence will be key to your success in this role.

Key job accountabilities include but are not limited to:

• Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional Customer experiences.
• Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty
• Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
• Recruit, manage, develop, and train top talent who have a love of shoes
• Achieves company objectives and enhance the DSW brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/humility
• Develops and implement agile business plans to achieve results.
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.

Qualifications:

• Proven success in the achievement of sales and profitability targets
• Positive and energetic team player with a strong leadership capability
• Proven ability to motivate others
• Proficiency in computer use, including e-mail, MS Word or other word processing program and Excel or other spreadsheet programs
• Ability to multitask in a fast-paced environment while also being committed to creating a compelling customer experience
• Ability to work, days, closing shifts and weekends

Working here is a shoe lover’s dream:

• a 30% discount off at our stores on regular priced merchandise.
• A competitive benefits package (Full Time Associates Only)
• Paid Time Off (Personal Days & Vacation - Full Time Associates Only)
• Flexible scheduling
• Additional benefits include monthly bonus potential, opportunities
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs
• Open Door Policy and MUCH MORE

Pay: $19 to $25 per hour

This posting is for an existing vacancy within Designer Brands Canada.

JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU’LL LOVE

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need.

Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

Use of Artificial Intelligence
Some roles may use artificial intelligence–enabled tools to support aspects of the recruitment process, such as resume screening. Final hiring decisions are made by hiring managers.

To view all open positions visit our Career Page at careers.designerbrandscanada.com