Director, Product Delivery & BA Practice

Canadian Imperial Bank of Commerce; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A prominent Canadian bank is seeking a Director, Product Delivery to lead the Business Analysis function across a diverse financial products portfolio in Toronto. The role requires translating customer needs into actionable requirements and fostering ownership within a hybrid work environment. Candidates should have over 5 years of experience in digital product contexts and a passion for coaching high-performing teams. Competitive salary and benefits are offered, emphasizing employee growth and development.

Benefits

Competitive salary

Incentive pay

Banking benefits

Defined benefit pension plan

Employee share purchase plan

Wellbeing support

Recognition program

Qualifications

• 5+ years in digital product environments in Business Analysis/Product Ownership.
• Experience in leading teams on complex programs and elicitation.
• Strong capability in process modeling, user stories, and acceptance criteria.

Responsibilities

• Lead the Business Analysis function across multiple financial products.
• Translate customer needs into actionable product requirements.
• Foster a culture of ownership and ensure aligned requirements with product vision.

Skills

Agile Methodology

Analytical Thinking

Business Analysis

Data Analysis

Leadership

Job description

A prominent Canadian bank is seeking a Director, Product Delivery to lead the Business Analysis function across a diverse financial products portfolio in Toronto. The role requires translating customer needs into actionable requirements and fostering ownership within a hybrid work environment. Candidates should have over 5 years of experience in digital product contexts and a passion for coaching high-performing teams. Competitive salary and benefits are offered, emphasizing employee growth and development.