Director, Oracle Application Evolution Services, Managed Services

PricewaterhouseCoopers International; Toronto; On-site; CAD 120,000 - 160,000; Full time

Job summary

A global professional services firm is seeking a Director for its Application Evolution Services. This role involves leading Managed Services, developing client relationships, and overseeing complex IT projects. The ideal candidate should have significant experience in project management, cloud-based applications, and be able to effectively communicate with diverse stakeholders. Additional skills in bilingual communication and leading teams are sought after. The company fosters an inclusive work environment and offers a competitive compensation package.

Benefits

Competitive compensation package

Inclusive benefits

Flexibility programs

Qualifications

• High visibility among stakeholders with effective communication.
• Experience in HR and/or Financials/Supply ERP leading Oracle implementations.
• Leading teams and providing thought leadership in Operational Excellence.

Responsibilities

• Responsible for Managed Services including Testing as a Service.
• Develop and sustain deep client relationships.
• Lead business development activities and manage project budgets.

Skills

Effective communication

Cloud-based application solutions

Project management

Thought leadership

Bilingual proficiency in French and English

Education

Post-secondary education

Job description

Meaningful work you’ll be part of

As a Director, Application Evolution Services, Managed Services (AES/AMS), you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Responsible for providing Evolution and Managed Services including Testing as a Service as an AES/AMS Director.
• Identifying and addressing client needs: developing and sustaining deep client relationships using networking, negotiation and persuasion skills to identify and sell (as part of a team) potential new service opportunities; preparing and presenting complex written and verbal materials; and defining resource requirements, project workflow, budgets, billing and collection.
• Offer experience within HCM/Finance/Supply Chain solutions to provide functional insight and thought leadership.
• Collaborating with teams (including PwC member firms) to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation using AI/GenAI and automation tools.
• Playing an active role in discussing and developing solutions with the Alliance and the Cloud technology consulting teams.
• Leading and contributing to business development activities, writing and presenting proposals, responding to RFPs, and developing the AES/AMS practice.
• Soliciting information from clients to effectively qualify and scope opportunities.
• Projecting executive presence and professionalism sufficient to interact with C-level executives and senior partners.
• Defining, monitoring and delivering on client objectives, schedule, and budget by understanding the business goals and the client's statement of work.
• Coordination with project team and sub‑team activities to ensure successful on‑time delivery.
• Providing leads with guidance and recommendations on direction, priority, resource allocation, and scheduling.
• Managing all aspects of budgets and change requests.
• Managing 3rd‑party, nearshore or offshore resources.

Experiences and skills you’ll use to solve

• Have high visibility among internal leadership and client stakeholders; prior experience in effective communication, including status and project vision, to all stakeholders is a must‑have.
• Extensive experience with full lifecycle HR and/or Financials/Supply ERP experience leading implementations of Oracle Cloud solutions for complex organizations.
• Effective communication that is critical for appreciating the nuances between technical and non‑technical audiences.
• Proven years of experience in large‑scale complex IT project management, business transformations, and systems implementation and at least two years of managed services. At least five years of management experience in the tech sector.
• Proven track record of successfully delivering Cloud‑based application solutions with hyper‑care or managed services.
• Demonstrated experience leading teams (including remote) and providing thought leadership in Operational Excellence.
• Post‑secondary education considered an asset.
• Language skills: bilingual proficiency in French and English considered an asset.
• A demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heard.
• PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work and our continuous development environment will take your career to the next level. We reward your impact and support your wellbeing through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life.

Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.

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