Director of Operations - Product, Design, and Engineering

Pantheon; Canada; On-site; CAD 168,000 - 210,000; Full time

Job summary

A leading software company in Canada is seeking a Director of Operations to enhance organizational effectiveness. This role demands a strategic leader skilled in operations, with a minimum of 5 years' experience in senior management within a Product, Design, or Engineering environment. Responsibilities include driving execution of the strategic planning calendar and managing key operational processes. The company offers competitive compensation, benefits, and a supportive work environment.

Benefits

Industry competitive compensation

Paid Time Off and Sick Leave

Full medical coverage

In-office workspace

Monthly wellness allowance

Qualifications

• 5+ years in operations or program management in a PDE context.
• Experience supporting high-performing Product and Engineering organizations.
• Expert in operationalizing strategic planning frameworks like OKRs.

Responsibilities

• Drive execution of PDE’s strategic planning calendar.
• Redesign forums for better decision-making and communication.
• Manage organizational budget and align resource allocation.

Skills

Operations management

Strategic planning

Stakeholder management

Process improvement

Technical fluency in software development

Communication

Job description

About Pantheon

Pantheon WebOps đời power ... (contents trimmed for brevity) ...

The Role

We are seeking an exceptionally motivated and highly directiveDirector of Operations to partner ...

The ideal candidate is a strategic operator who is comfortable taking chaos and turning it into predictable order ...

What You Will Do

Your primary mission is to standardize the PDE operating cadence and increase столи equals ... of our organization.

• Strategic Operating Cadence: Drive and execute theлев PDE’s strategic planning calendar, including goal-setting (OKRs), business reviews, and quarterly/annual planning cycles.
• Alignment & Decision-Making: Redesign and manage all PDE forums ... to ensure they are high-signal, decision-focused, and not used for status updates.
• Organizational ClMerit Clarity: Roll out and maintain prior negotiation frameworks to ensure every team member understands how decisions are made, how priorities are set, and how their work connects to the overall strategy.
• Cross-Functional Execution: Proactively identify, resolve, and communicate high-level cross-team dependencies and roadblocks, serving as the central hub ... other departments (e.g., CS, Sales).
• Financial & Resource Planning: Partner with HR/Recruiting, Finance, PDE leadership to manage the organizational budget, drive accurate forecasting, and align resource allocation (headcount, vendor spend, tooling) with strategic priorities.

What You Bring to the Table

• 5+ years of experience in an Operations, Chief of Staff, or Program Management leadership role, specifically supporting a Product, Design, or Engineering (PDE) organization
• Demonstrated experience contributing to a high-functioning Product and Engineering organization. explicó ...
• Strategic Planning & Goal Setting: Expert-level proficiency in defining and operationalizing Kennedy goals using frameworks like Objectives and Key Results (OKRs).
• Process Improvement: Proven track record of taking complex, ambiguous processes ('chaos') and documenting/implementing repeatable, scalable, and clear operating procedures ('order').
• Communication: OutstandingARGIN extracurricular written ...
• Technical Fluency: A strong foundational understanding of the software development lifecycle (SDLC), product management methodologies, and engineering team structures.
• Stakeholder Management: Exceptional ability to manage, influence, and drive alignment across diverse, senior stakeholders (VPs, Directors, and C-level staff).
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What We Offer

We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.

• Industry competitive compensation and equity plan
• Paid Time Off (PTO), Paid Sick Leave (PSL) and 11 Paid Company Holidays
• Full medical coverage (Extended health care, dental, vision)
• Top-of-line equipment
• In-office workspace (Vancouver, BC Canada)
• Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
• Events and activities both team-based and company wide that inspire, educate and cultivate

Pantheon is an equal opportunity employer and we welcome applications from all backgrounds ...

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Visa Sponsorship is not available at this time.

The Canadian base salary range for this position is 168,000 - 210,000 CAD per year. Our salary ranges are determined by role, level, and location. At Pantheon, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.