Director, Business Consulting (Services to Credit Unions)

CGI; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading IT services company in Toronto seeks a Director of Business Consulting to oversee client delivery and team leadership. This role demands strong leadership skills and experience in managing consulting teams, a background in open banking technology, and a commitment to developing client relationships. Ideal candidates will have a relevant degree and proven track record in business development and financial acumen.

Qualifications

• 4+ years' experience managing consulting teams in a client-facing environment.
• 2+ years of expertise in open banking technology.
• Demonstrated success in building and expanding client relationships.

Responsibilities

• Ensure quality of services delivered to clients.
• Develop and maintain strong client relationships.
• Lead the team to achieve budget targets.

Skills

Agile Delivery Management

Client Management

Financial Services

Leadership

Education

Degree in Business or related field

Masters degree

Job description

Position Description

This is an exciting time for CGI, and we want you to be part of it. We are Canada's largest independent information technology services firm, and after 47 years, we're still growing! We are looking for your skills, enthusiasm, leadership and dedication to join our national Services to Credit Unions (SCU) team. The Director, Business Consulting holds overall business responsibility for a team of CGI Partners. This is a management role that combines client delivery, business development, and team leadership responsibilities.

Responsibilities

• Engagement / Mission Governance & Oversight: Ensure the supervision, coordination, and quality of services delivered to clients.
• Apply CGI\'s project and delivery frameworks (such as CPMF), including conducting regular and frequent project or operational reviews with CGI Partners and clients.
• Act as Engagement Manager for projects or services within your scope.
• Participate directly in the delivery of client engagements, where required.
• Client Relationship & Business Development: Develop and maintain strong, trust-based relationships with assigned clients.
• Identify opportunities for account growth and work closely with clients to understand their evolving needs.
• Create and manage client development plans and lead business development activities within your portfolio.
• Team & Team Member Management: Assign resources and support recruitment efforts to ensure optimal team structure.
• Guide the career development of team members through regular coaching, mentoring, and performance management.
• Foster the team\'s development in line with client demands and market trends, ensuring capabilities stay aligned with evolving industry needs.
• Operations Management: Lead the team to achieve budget targets, meet revenue goals, and maintain profitability.
• Monitor performance and financial indicators to ensure alignment with organizational objectives.
• Take accountability for operational efficiency within your area of responsibility.

Required qualifications

• Degree in Business or a related field. Masters degree is a strong asset.
• 4+ years\' experience managing consulting teams in a client-facing environment.
• 2+ years of expertise in open banking technology
• Strong background in project governance, delivery frameworks, and engagement management.
• Demonstrated success in building and expanding client relationships and driving business growth.
• Excellent leadership skills, with experience developing and mentoring high-performing teams.
• Financial acumen with a track record of achieving revenue and profitability targets.
• Strong communication and interpersonal skills, with the ability to influence at all organizational levels.
• Ability to manage multiple priorities across delivery, business development, and people leadership.
• LI-SSCGI

Skills

• Agile Delivery Management
• Client Management
• Financial Services
• Leadership