Dinner Server Assistant

Hilton Worldwide, Inc.; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading global hotel organization located in Toronto is seeking a Dinner Server Assistant to enhance the dining experience by providing exceptional service during meal periods. The role requires a strong focus on customer service, teamwork, and the ability to communicate effectively with guests. Candidates must have previous experience in food service, a positive attitude, and Smart Serve Certification. Join a reputable team dedicated to delivering amazing hospitality and enjoy a competitive benefits package.

Benefits

Competitive benefits package

Discounts on products and services

Qualifications

• Previous work experience in a restaurant/food and beverage setting.
• Willingness to learn new concepts and ideas.
• Must be able to work evenings, weekends, and public holidays.

Responsibilities

• Expedite food to tables and ensure guests receive appropriate meals.
• Create authentic connections and elevate guest experiences.
• Demonstrate complete knowledge of steps of service.
• Assist guests with inquiries or requests.

Skills

Excellent interpersonal communication skills

Positive attitude

Team player

Education

Smart Serve Certification

Job description

Job Description – Dinner Server Assistant (HOT0C6R7)

Job Number:

HOT0C6R7

Work Locations

Hilton Toronto – 145 Richmond Street West, Toronto, M5H 2L2

The Dinner Server Assistant supports the smooth execution of meal service during peak times in our Frenchy Bar et Brasserie. A twist on French classic inspired cuisine, our sinfully delicious plates bring a new level of excitement to the table.

Nestled in the heart of Hilton Toronto, our venue effortlessly transitions from morning café au lait to late-night indulgence.

Key Responsibilities

• Expedite food to tables; ensure guests have received appropriate meals based on seating
• Create authentic connections in every interaction and elevate the guest experience through fun, engaging and meaningful conversations with guests
• Demonstrate a complete knowledge and understanding of all steps of service
• Assist all guests with any inquiries or requests in a pleasant, helpful, and service-oriented manner

Additional Requirements

• Previous work experience in a restaurant/food and beverage setting
• Positive attitude and excellent interpersonal communication skills
• Willingness to learn new concepts and ideas
• Team player focused on exceptional customer service
• Must be able to work evenings, weekends, and public holidays
• Must be Smart Serve Certified

Hilton Values

Founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• H Hospitality – We're passionate about delivering exceptional guest experiences.
• I Integrity – We do the right thing, all the time.
• L Leadership – We're leaders in our industry and in our communities.
• T Teamwork – We're team players in everything we do.
• O Ownership – We're the owners of our actions and decisions.
• N Now – We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes in our Team Members:

• Living the Values
• Quality
• Productivity
• Customer Focus
• Teamwork

What benefits will I receive?

You will be offered a competitive benefits package. As a team member, you will also become eligible to receive discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

ACCESSIBILITY

Hilton Hotels and Resorts are committed to providing equality of services, and access to facilities for all our guests. For more information on this hotel’s Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at [e-mail] or call 1-844-217-AODA.