Dental Office Coordinator - Scheduling & Patient Care

dentalcorp; Kelowna; On-site; CAD 39,000 - 41,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Entertainment deals

Employee and Family Assistance Program

Job summary

Landmark Dental Centre in Kelowna is seeking an administrative professional to greet patients, manage the daily schedule, and maintain patient records with precision. The role emphasizes efficient recall management and clear communication for appointments and inquiries.

The position requires at least 1 year of administration experience and familiarity with dental software; candidates with a clinical background are considered an asset. This on-site role supports patient care and practice growth.

Qualifications

• Minimum 1 year of administration experience.
• Clinical background and experience with dental software programs considered an asset.

Responsibilities

• Greet and assist patients as they arrive; ensure a lasting positive impression for them.
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps.
• Effectively manage recall system and accurately maintain patient database.
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations.
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts.

Skills

Administration

Customer service

Tools

Dental software

Job description

Landmark Dental Centre in Kelowna is seeking an administrative professional to greet patients, manage the daily schedule, and maintain patient records with precision. The role emphasizes efficient recall management and clear communication for appointments and inquiries.

The position requires at least 1 year of administration experience and familiarity with dental software; candidates with a clinical background are considered an asset. This on-site role supports patient care and practice growth.